Hotel Dekat Edward J. And Gena G. Hickox Library

"Clean room, staff was very helpful and accommodating."

"Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped."

"I really enjoyed this location as you are in the heart of downtown Springfield and also a brief 3 minute walk from the Casino and Hockey stadium. There are lots to do while in the area and I can’t wait to return again!"

"Grect place"

"really nice place"

"Nice stay, comfy beds. Our daughter enjoyed the pool and small arcade. The breakfast was always stocked and kept clean, not the best quality food though."

"Room needs better cleaning"

"The beds are amazing, but the was an exposed outlet which made me nervous."

"Great budget option!"

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors..."

"The hotel is clean and functional. There are some upkeep issues. Overall reasonable value. "

"Value for money. Highly recommend"

"Enjoyed everything!"

"I made a one night reservation and pre-paid my reservation/ Got to the hotel to check in and a very surly person proceeded to check me in. First telling me thati didn't pre-pay, and quoted me a price well more that i was charged on the expedia site. They insisted I did not prepay, once they found my reservation. I pulled up a copy of my itinerary showing paid in full and they said oh. okay, it's all set, and took a card for incidentals. Hotel and room are awkwardly decorated, that's the only...

"The decor was beautiful and the rooms were great."

"The place is dated but staff were very friendly. Carpet in room looked new and bed was comfortable and clean. Needs work in other areas. Couch and chair had stains and a smell, definitely needs to be replaced. They did indicate they are doing renovations so hopefully those things will get done. "

"The hotel itself is very beautiful,peaceful and clean.the staffs are beyond nice and very helpful.the pool wasn’t available because they’re fixing up the pool side but other than that everything else was perfect.breakfast is always good and the hotel is very quite and peaceful.it was my second time staying there and I will be coming back again in July."

"Great service."

"Convenient location. Mostly clean rooms. They didn't have bed covers, something to think about. Overall quiet place. Stayed with small children. They loved the pool. Plenty of kids swimming but everyone was respectful. For the budget, I would stay here again."