Hotel Mesra LGBT di Edenvale

"poor service. poor follow up by staff regarding booking errors by IHG-expedia. double charged by IGH-expedia lack of professionalism. ground floor rooms poorly maintained and defective electrical sockets etc. had to move rooms not worth staying at IHG. the only competent person was chef Dube"

"Hotel was very close to the airport and service was very good, free shuttle service to the airport. Restaurant was very good for dinner and they have a very good breakfast"

"The hotel has strong potential and certain aspects of the stay were enjoyable. However, my second experience did not fully meet the standards expected of a 5-star property. A key concern was the attitude of some staff members. At times, reasonable requests and package inclusions were handled as though they were favors rather than services already paid for. In a premium hospitality environment, guests should feel welcomed and professionally accommodated when requesting entitled services. I also...