Hotel Mesra Haiwan Kesayangan di East Moline

"Let me start by saying that I am an avid Hyatt traveler. Hyatt has become our go-to whenever my family travels across the country. We usually stay at Hyatt Place properties, but this time we opted for Hyatt House because of the rooms with a kitchen and separate bedroom. As with many of our previous stays, the staff at this location was friendly, attentive, and extremely helpful from check-in to dining to checkout. However, unlike my past experiences, I was disappointed by the cleanliness of...

"Good stay"

"Breakfast was in line for this type of property. The business center did not have a printer and the staff on duty did not know how to help me print to a network printer. Suggested i go to Walmart to print something. We were sitting in the lobby reception area chatting before checkout time and a staff member ran the vacuum cleaner right there, even had us move our feet. There is a 4 hour window between check out and check in. Seems like that's when the common areas should be vacuumed, not...

"Great stay."

"Don’t even try to stay here. Arrived at 930pm and all lights in lobby were off and no staff to be found. Had to find another hotel. "

"Room was adequate. No bugs and was clean for the most part. Several cosmetic issues on our end. Broken door latch, cracked floor tile, the tub drain was broken and didn’t drain well at all as well as some cracks on the tub floor. The elevator was also very sketchy, and the latest inspection posted is from 2019 with specific highlights to mandatory upgrades required by 2020. The keys to our room also didn’t work when we got there but the staff fixed it in a prompt manner. "

"Carpet felt sticky otherwise was overall clean and comfortable bed"

"Staff was friendly and welcoming. Basically pretty clean, except for refrigerator ~ something had been spilled by previous occupants and had not been cleaned by housekeeping. Breakfast was good - decaf coffee was barely warm - some items had been cleaned out by the early leaving guests and not replenished."