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Reviews of Diamond Waters Caravan Park

2 out of 5
Diamond Waters Caravan Park
152 Diamond Head Road, Dunbogan, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 2 nights in Apr 2024
Response from Ruthie on 5 Apr 2024
Hi Eric,Thank you for the feedback, it was lovely to host you for your stay and we look forward to seeing you again in the future.

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful position
Stayed 4 nights in Mar 2024

10/10 Excellent

Jihye

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Doris

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beauty and serenity of the location, and the pet friendly facilities including the dog run.
Stayed 1 night in Aug 2023
Response from Tammie on 25 Aug 2023
Thankyou for your kind review we are glad you enjoyed your stay.

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and clean place to stay for my one night.
Stayed 1 night in May 2023

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent very little time at the property but found it quiet and clean while there. Didn’t like that to walk from park to the beach you have to walk a short distance with no safe path. Can drive it easily enough though
Stayed 4 nights in Apr 2023
Response from Bree on 8 May 2023
Thank You for review Caroline. We are glad you enjoyed your stay with us. Unfortuately we cannot have the best of both worlds. We are located on the Camden Haven River but just a short walk to the beach.

8/10 Good

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with our dog beautiful place this property which runs down to the river great for fishing boating we never met the managers as we were in late but everything was set to go thanks from us and our dog
Stayed 2 nights in Apr 2023
Response from Tammie on 5 Apr 2023
Thank you for taking time to review our park we are glad you enjoyed your stay we hope to see you back in near future.

6/10 Okay

Bei

Travelled with group
Liked: Staff & service
Unit is a bit cramp
Stayed 1 night in Mar 2023
Response from Bree on 8 May 2023
I am sorry you thought the cabin was a bit cramped. We do have our 2 bedroom cottage here maybe that might be more suitable next time. We hope you still enjoyed your stay with us.Kind Regards Bree Mills

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Bree on 8 May 2023
We are pleased you enjoyed your stay with us Aaron. We hope to see you again soon.Kind Regards Bree Mills

2/10 Terrible

John

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing!!!!!!!! my money was paid out before i came to the Cabin before i inspected it. The amenities in the cabin were sub standard The shower was too small for the male, The TV was so small we could not use it We ,left early as we as we only spent one night out of Four. I Suggest we get a refund for 3 Nights.
Stayed 4 nights in Feb 2023

8/10 Good

Jun

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Place to Stay
Staff was accommodating and considerate. She attended to our needs despite our late check-in. Then forgave us when I thought check-out time was 12 noon, when it's actually 10 am. I would stay again, and I highly recommend the place to travelers.
Stayed 1 night in Oct 2022

8/10 Good

Julie

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
The cabin we stayed in, with our XL dog was out dated and small BUT it was clean and comfortable enough for the 2 nights we spent there.
Stayed 2 nights in Sep 2022
Response from Tammie on 6 Oct 2022
Thankyou for taking the time to review our park we glad you enjoyed your stay We are going to be getting a new cabin shortly which will allow us to update our cabins

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

suby

Stayed 2 nights in May 2022

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, amenities
Fantastic stay
Stayed 1 night in May 2022

10/10 Excellent

Cameron

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Quick check in, Helpful management, wonderful location.
Stayed 1 night in Apr 2022

6/10 Okay

Ken

Stayed 1 night in Apr 2022

8/10 Good

craig

Travelled with family and small children
Liked: Cleanliness
Functional accommodation at a decent price. Hosts were good. we stayed just the one night didn't have chance to explore. Close to the water - certainly come back with the caravan
Stayed 1 night in Mar 2022
Response from Diamond Waters team on 24 Apr 2022
Thank you for taking the time to review ,we look forward to welcoming you back

10/10 Excellent

milorad, Strawberry Hills

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As far as I'm concerned I'll be back to this gem of a resort.
Stayed 3 nights in Mar 2022
Response from Diamond Waters team on 24 Apr 2022
Thank you for your kind review we look forward to welcoming you back

10/10 Excellent

Mathew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a cabin was showing its age but super clean and comfortable, really good shower to. Will stay again
Stayed 1 night in Feb 2022
Response from Tammie on 25 Feb 2022
Glad you enjoyed your stay, we look forward to your return

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Dog friendly 🙂
Great friendly atmosphere. Very quiet of a night with the sound of birds waking you of a morning. Cabin could do with some tlc but was comfortable and clean. I chose this as it’s a dog friendly park and I definitely was happy I did, there was plenty of space to walk them on leads, they were welcomed and everyone was doing the right thing and cleaning up after their dogs too. Really good place if you need to stop with pets
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean and great price. Beautiful location.
Stayed 1 night in Jun 2021
Response from Tam and Brett on 6 Jul 2021
We are glad you enjoyed your stay Thank you for you kind review

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, room comfort
Lovely spot. Will certainly try to get back again
At the end of the park, a beautiful spot
Stayed 1 night in Jun 2021
Response from Tammie on 30 Jul 2021
Thank you for your kind review we look forward to welcoming you back to our park

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property, very neat & tidy, quiet and river access!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service, clear communication. Double mattress rates about 3/5. We are happy to recommend this cabin park.
Stayed 1 night in Feb 2021
Response from Tammie on 23 Feb 2021
Thank you for taking the time to review our park we appreciate your feed back hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabin was great - clean and bright. Staff very friendly.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Diamond Waters on 7 Oct 2019
Thank your for your reveiw. We appreciate your feedback. Did you stay in a Cabin with us or Camp?

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The cottage was comfortable and clean, with plenty of space and thoughtful additions (box of toys for kids, stocked kitchen, powerful air con). It is old and run down and smells a little musty, but it was perfect for our needs as two couples with two toddlers. We would stay again :)
Stayed 2 nights in Jan 2019
Response from Lou on 14 Jan 2019
Thank you for your review. We are glad you enjoyed your stay in our cottage. It is a great spot for families to relax in a home away from home. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best caravan parks I’ve stayed in! The cabin was small but well equipped and being able to bring our dog inside was really nice. Barbecues were nice, new and clean and it is in a great location. If you are passing through the area I would recommend it.
Stayed 1 night in Oct 2018
Response from Cicely on 31 Oct 2018
Hello, thank you for your glowing review! We are so happy to hear how much you enjoyed your stay and that you appreciate all the hard work management do, to maintain the beautiful park. We hope to welcome and your dog back soon. Take care and thank you so very much for taking the time to leave your review.

10/10 Excellent

Stephanie, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
A good place to rest your head, small but workable spaces with all the amenities you might need. Some of the most lovely staff I have ever had the pleasure of meeting, they were sweet, involved, helpful and went the extra mile. A lovely stay!
Stayed 1 night in Sep 2018
Response from Steve on 26 Sept 2018
Hi Stephanie - thank you for the lovely review. Safe travels ahead. Regards, Diamond Waters Caravan Park

10/10 Excellent

Lorraine, Tura Beach NSW 2548

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this place to everybody I know!!
What an absolute hidden gem!! I drove from Merimbula to Qld to buy a car and booked this place at the last minute. If only it wasn't 9 hours from home I would certainly be there for my next break.... Very clean, good communication, manicured lawns, quite, everything you could want including a boat ramp, fish cleaning station and the lake 100 metres away. I was so sad to leave, I wanted to stay a week. I booked at last minute and had two dogs with me, as I was unsure what accommodation I could have, I phoned and everything was arranged, including a detailed map and keys (I arrived very late) to where I wanted to go. How perfect? Many thanks again from one very happy customer
Stayed 1 night in Aug 2018
Response from Junee on 20 Aug 2018
Hi Lorraine we would like to say thank you for your review it is pleasing to know that you have enjoyed your stay and that you would like to have stayed longer. Hopefully we will see you again in the near future. Kind regards Managers June and Noel

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a simple cabin, rated at 2 stars, we did not expect much. We were more than happy with accommodation for the price. The park is clean and quite, right on the river with great facilities. The staff helpful and friendly.
Stayed 4 nights in Feb 2018
Response from Diamond Waters Caravan Park on 19 Mar 2018
Thank you for the high rating review, we appreciate you taking the time to provide feedback. We are glad to hear you enjoyed your stay and our location. We hope to welcome you back again sometime soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute caravan park
Easy booking and lots of info via wot if messaging. Very kind and helpful staff. Cabin had all the essentials although the ensuite was somewhat poky. No matter, it all worked and was clean. Even has aircon if needed. Very good quality for the rate. I will be going back.
Stayed 1 night in Dec 2017
Response from Managers on 28 Dec 2017
Thanks for your review! We look forward to welcoming you back. We hope you enjoyed visiting the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything worked very easily. Clean room, comfortable bed, nice property with great views over the lake.
Stayed 1 night in Nov 2017
Response from Diamond Waters Caravan Park on 2 Dec 2017
Thank you very much for your review! We really appreciate the time you've taken to let other guests know about our beautiful property. We hope to welcome you back sometime soon.

4/10 Poor

E

Stayed 2 nights in Sep 2022

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Mobil home dans un état plus que juste.Pas de wifi
Nous ne sommes restés qu'une nuit mais il n'en aurait pas fallu une de plus. Équipement très sommaire, propreté assez limite plus odeurs. Pas de wifi.
Stayed 1 night in Mar 2019
Response from Owner on 2 May 2019
Thank you for taking the time to review our basic cabin. For the benefit of future guests please note we do not offer WiFi. We are considering providing this down the track but it is not without its challenges due to our bush location. We have found guests happy to use their own mobile devices and enjoy the benefits of being out of town and one the water and near national parks. Please also note that you booked one of our basic cabins which is priced accordingly. We have a quaint cottage available that has more comforts. We receive great feedback from our guests about our cabins, including how clean they are. We would welcome further information please about the smell you identified so we can address this!

8/10 Good

Rene, Schweiz

Liked: Staff & service
Nice cabin at a nice caravanpark
Schöne, zweckmässig eingerichtete cabin auf einem schönen und sauberen Campingplatz
Stayed 1 night in Mar 2018
Response from Management on 8 May 2018
Thank you very much for taking the time to review our cabins and for staying in our park. We are glad to hear you enjoyed your stay. We hope to welcome you back again sometime soon.