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Cairndale Hotel

3.0 star property
Hotel in Dumfries with full-service spa and health club

Choose dates to view prices

The Cairndale Hotel in central Dumfries offers relaxation and convenience. Enjoy drinks at the poolside bar, coffee at the shop, or treatments at the Beauty Salon. The garden provides a peaceful spot with free WiFi, and various leisure facilities keep everyone entertained.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Room service
  • Bar
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
In-room massage
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
In-room massage
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
In-room massage
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
In-room massage
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Iron/ironing board
In-room massage
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
In-room massage
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room, Jetted Tub

Highlights

Heating
TV
Hairdryer
Jetted bath
Private bathroom
Coffee/tea maker
Desk
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
In-room massage
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Iron/ironing board
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
English Street, Dumfries, Scotland, DG1 2DF

Getting around

  • Dumfries Station - 4 min walk
  • Glasgow (PIK-Prestwick) - 96 min drive

About this property

Cairndale Hotel

Hotel near a train station
A poolside bar, a terrace and a coffee shop/cafe are just a few of the amenities provided at Cairndale Hotel. Indulge in a massage, a facial and a manicure/pedicure at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), meeting rooms and wedding services
  • A porter/bellboy, massage treatment rooms and smoke-free property
Room features
All 91 rooms offer comforts such as 24-hour room service, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

Similar properties

Exterior

Hetland Hall Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 471 reviews
The price is RM547
RM656 total
includes taxes & fees
9 Nov - 10 Nov
Hetland Hall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Air conditioning is not provided

We should mention

Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cairndale
Cairndale Dumfries
Cairndale Hotel
Cairndale Hotel Dumfries
Cairndale Dumfries Hotel
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Hotel And Leisure Club
Cairndale Hotel Hotel
Cairndale Hotel Dumfries
Cairndale Hotel Hotel Dumfries

Frequently asked questions

Does Cairndale Hotel have a pool?

Yes, this property has an indoor pool.

Is Cairndale Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Cairndale Hotel?

Self-parking is free at this property.

What time is check-in at Cairndale Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Cairndale Hotel?

Checkout is at 11 AM.

Where is Cairndale Hotel located?

Situated in Dumfries, this spa hotel is within a 10-minute walk of Ewart Public Library, Robert Burns Statue, and Burns' mausoleum. Moat Brae National Centre for Children's Literature and Devorgilla Bridge are also within 15 minutes. Dumfries Station is only a 4-minute walk.

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Reviews

Cairndale Hotel Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 233 reviews
Rating 8 - Good. 106 out of 233 reviews
Rating 6 - Okay. 38 out of 233 reviews
Rating 4 - Poor. 20 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

Reviews

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
Nice wee hotel, a bit dated but good value for money. Staff were very friendly.
Stayed 2 nights in Apr 2022

6/10 Okay

F Thomas

Liked: Cleanliness, staff & service
This is an old hotel and it shows, but staff was as helpful as possible given what they had to work with. Showed me 3 room options to get away from roar of heating system throughout much of the building and outside traffic noise. Convenient location in Dumfries.
Stayed 3 nights in Nov 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and polite staff Hotels is in a great location next to main centre with plenty of shops bars and restaurants
Stayed 2 nights in Nov 2021

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel with freindly helpful staff Room nice, large and comfortable. Breakfast tasty and plentiful. Leisure area clean. Good pool, saunas and jacuzzi.
Stayed 2 nights in Oct 2021

8/10 Good

Claire

Liked: Cleanliness, staff & service
All staff were very friendly and helpful. We stayed with our 2 young children and it became apparent that the hotel was not particularly tailored for children. The pool was clean and well maintained but not great for young kids. The bathroom in our family room was a big surprise with a jacuzzi bath and built in TV….nice!!!
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Very hot rooms.

The rooms are incredibly hot and it's almost impossible to sleep. Windows can only be open a little so that doesn't help and there isn't air conditioning in the rooms. It was a very uncomfortable weekend.
Stayed 2 nights in Sep 2021

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold star

Superb all round hotel , from staff to facilities , excellent location, I would highly recommend this hotel
Stayed 2 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work

Lovely bedrooms and the tv in the bathroom was a nice touch
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Liked: Cleanliness

Will not return.

Overall stay adequate but very disappointed with evening meal. Room very hot impossible to sleep with windows open due to road noise and room situated above balcony bar area. Voices until 3.15am. Two bus stops outside room (either side of road) with buses sitting with engine running. First one at 6.20am until 6.30am.
Stayed 1 night in Aug 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Lost Charlie

Unfortunately we had to leave soon so only stayed a half night but meal was excellent
Stayed 2 nights in Aug 2021

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bliss

Really enjoyed my stay. Had such a relaxing night which was very much needed. The pool and gym is excellent. Thanks 😊
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a great location with the main town of Dumfries within a few minutes walk which is a bonus. Deluxe room with jet bath very poor value. Would not pay that again. Bath was far too short so you couldn’t stretch out. Very narrow too. The tv in the bathroom was great but due to internet issues could not use. I ended up hot-spotting data from my phone to play music whilst in the jet bath. There was no air conditioning in the room which made sleeping very uncomfortable and was a factor in deciding to leave a day early. The food was questionable. We had a steak dinner on the first night after which I was sick. The hot breakfast buffet was cold. The tea was as black as the coffee - both undrinkable. Very poor service in the restaurant. They seemed under staffed. The internet issues meant that we weren’t able to stream Netflix etc for an evening movie. Very disappointed. The saving grace was the leisure facilities. The pool, sauna and jacuzzi were all open and we spent most of the time there. I would return again based on location and leisure facilities but not service or amenities. Would benefit greatly from an upgrade on basics eg good internet connection, air conditioning etc.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor choice of beer in the bar
Stayed 2 nights in Jul 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food good, staff very good. Room 47 had very creaky floor!
Stayed 3 nights in Jul 2021

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to stay!

Really nice. Best sleep inages and the bath was heaven. Recommended.
Stayed 1 night in Jul 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golf break

A very pleasant stay . Staff helpful. Breakfast was very enjoyable, plenty of choice. Having been the first time away during the pandemic it was a relaxing break .
Stayed 2 nights in Jul 2021

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing family getaway

Lovely hotel and amazing staff who looked after us very well
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Short break

Hotel was good, service at reception not great, kept waiting each time despite person being in the back office and appeared to be deliberately ignoring us. Service in restaurant good. Room was nice but the weather was really hot and the room was like a sauna, windows only open about an inch and no air conditioning or fans available which made it difficult to sleep. Enjoyed leisure facilities.
Stayed 1 night in Jul 2021

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay .

Really good. Only booked one night then decided to stay another night . Lots to do and very central to everything .
Stayed 1 night in Jul 2021

8/10 Good

lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and dog friendly

Great time. Enjoyed the hotel, the leisure suite and surprise tv in the bath. Staff friendly and humerous. Room was very hot but that is nature's fault and not the hotel's. Delicious breakfast. Excellent location for town. Will return.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Pleasant stay

Convenient location for seeing Dumfries. Pool and gym typical of a Spa hotel and open reasonable hours. Breakfast very good. Evening meal menu changes daily with a small selection but food was good. Pop-up cocktail bar for the summer was below our room and very noisy until it closed. Room looked a little tired and sealant to shower and screen could do with replacing as discoloured. WiFi rather patchy in the room.
Stayed 3 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5stars

Had an amazing few days stay. Rooms clean and spacious. Breakfast was tasty.
Stayed 3 nights in Jul 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olde Worlde hotel.

Lovely little break away....very comfortable bed....lovely food. Would love to stay again.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff checked just after arrival to make sure everything was ok. Was surprised to have a jacuzzi bath and a tv in the bathroom. Booked hotel because of swimming pool and kids loved it.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
I was provided a room which was flity and uncleaned, considering we are un the middle of a pandemic, this is disgraceful. When i comolained and rwauested an alternative room, i was met with ignornace, no apology, not even a comment, i was simply handed a room key for an alternative room. Absolutely horrible service all round.
Stayed 1 night in Jun 2021