Best Western Hotel Universel Drummondville

Property class: 3.5

Choose dates to view prices

Located close to Drummondville Golf and Curling Club and Village Québécois d'Antan, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is RM449
RM534 total
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a nightstand, a painting on the wall, and a view through the window.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

A hotel room with two beds, a desk, and a chair.

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, a large window with curtains, and a cityscape view.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, bedside lamps, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

9.6 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a headboard, a bedside table, a lamp, and a wall-mounted radiator.

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in Drummondville, Best Western Hotel Universel Drummondville is connected to the convention centre. Don't miss out on a visit to Village Québécois d'Antan. Spend some time exploring the area's activities, including snow tubing, sledging and snowmobiling. Visit our Drummondville travel guide
Map
915 rue Hains, Drummondville, QC, J2C3A1

What's nearby

  • Promenades Drummondville
    7 min walk - 0.6 km
  • Centrexpo Cogeco Drummondville
    13 min walk - 1.1 km
  • Drummondville Golf and Curling Club
    6 min drive - 4.4 km
  • Maison des arts Desjardins Drummondville
    6 min drive - 4.4 km
  • Village Québécois d'Antan
    8 min drive - 5.2 km

Getting around

  • Trudeau International Airport (YUL)
    94 min drive

Restaurants

  • McDonald's
    15 min walk
  • Tim Hortons
    7 min walk
  • Resto Du Quartier
    3 min drive
  • Burger King
    9 min walk
  • Subway
    11 min walk

About this property

Best Western Hotel Universel Drummondville

  • Hotel near Village Québécois d'Antan
  • Located close to Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
  • Other perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Full breakfast (surcharge), an electric car charging station and a banquet hall
    • A vending machine, a front desk safe and a computer station
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 116 rooms boast comforts such as first-run films and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Memory foam beds, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with deep-soaking baths and showers
    • 42-inch TVs with premium channels and first-run films
    • Wardrobes/cupboards, mini fridges and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 24 August 2026 to 18 September 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25, per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Cots (infant beds) are available for CAD 10.0 per night

Payment types at the property

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2026-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Hotel Universel Drummondville have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM. The property will be renovating the swimming pool from August 24 2026 until September 18 2026 (completion date subject to change).

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on 4 Oct 2026 start from RM449, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hotel Universel Drummondville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 150 per stay and a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Hotel Universel Drummondville?

Self-parking is free at this property.

What time is check-in at Best Western Hotel Universel Drummondville?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Best Western Hotel Universel Drummondville?

Checkout is at noon.

Where is Best Western Hotel Universel Drummondville located?

Situated in Drummondville, this golf hotel is within 3 mi (5 km) of Drummondville Golf and Curling Club, Maison des arts Desjardins Drummondville and Village Québécois d'Antan.

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Reviews

Best Western Hotel Universel Drummondville Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1060 reviews
Rating 8 - Good. 289 out of 1060 reviews
Rating 6 - Okay. 95 out of 1060 reviews
Rating 4 - Poor. 33 out of 1060 reviews
Rating 2 - Terrible. 21 out of 1060 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly,hotel was clean and breakfast was delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop for a road trip. Clean, easy check in, good parking.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay! Super emplacement!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends staff, clean room with comfy beds.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Would stay again. Great pool and hot tub.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pet friendly room on the first floor which you have access to the parking lot which is convenient. The onsite restaurant Pacini is good as well
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very clean , excellent staff and good location. Thank you
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel with very helpful staff that spoke English. 👏👏
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly & helpful. The room was great and the bed was perfect. I haad a great night's sleep.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was close to the route 20 and the staff are friendly and welcoming ever the was excellent able the BW highly recommended
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spotlessly clean well maintained hotel. Excellent beds. Convenient location. Highly recommended for a stay in Drummondville.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are very friendly and helpful. The hotel had closed the pool area because of maintenance issues? The restaurant is very good here. We also enjoyed a beautiful breakfast.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convient location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and Dianna and Cheryl (I think) were wonderful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and comfortable and very quiet. Would recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. I booked online with dog, once I arrived they were unaware of the dog until I mentioned it. Luckily they had a dog room available for us
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was very clean, and spacious. King bed was comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool/hot tub were amazing. The restaurant was overpriced and the service was not very good/helpful. The rooms were clean but needs more room in the bathroom to put our things. All in all, I would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bilingual staff, nice pool, very helpful staff. Will return!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not fancy but clean and comfortable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property is clean. The staff are friendly. We have stayed here many times. Just wish they had a breakfast buffet. They do have a breakfast but you have to pay for it. With that being said we will stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large rooms. Firm mattress. Nice place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, lots of amenities, great staff. You get a coupon for breakfast at the restaurant which is appreciated.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Our room was fine with a comfortable bed. The AC unit was quite rattly so we turned it off and had the window open a bit instead. There are not many restaurants that are walkable. For us it was a stopover to sleep and then continue on our drive the next day, and it served its purpose.
Stayed 1 night in Jul 2026