Hotel di Pusat Bandar Erie

"A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again."

"The breakfast had plenty of coffee, tea, fruit, yogurt and juice. The eggs were dry and rubbery. The hotel room was clean. The bed was comfortable. 4 different pillow types made it easy to find some we like. The shower drain was clogged and backed up the water. The shower had shampoo and body wash, but the conditioner container was empty."

"With it's waterpark pool, this is an ideal location for families with young children. However, we are seniors, just looking for a quiet place to rest our heads after a 10-hour day of travel. We arrived late on a Saturday afternoon and parking was a nightmare! The pool is visible from the lobby through the glass wall. It was jam packed with screaming kids! There were kids everywhere! They were running dripping wet through the lobby. Any thought of slipping quietly into the hot tub to relax...

"1. Phone in room didn't work. 2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1) 3. Door key didn't work and had to change rooms. 4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange. 5. The lady at the counter offered a refund but the main manager stepped in and blocked it. "

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"Breakfast was not good, parking was fine, staff was nice and room was clean"

"There was a cleaning incident when we arrived at our room, but staff quickly remedied the situation."

"The room itself was clean and the bird OK. The location was sort of in a heavily traffic area so there was a lot of noise all night long plus it was located near train tracks so very often you would hear the sound and feel the vibration of trains going by that being said was fine in end of itself however, some kind of crazy family with multiple rooms was placed next-door to us who arrived at midnight so we were woken up too much screaming yelling door, slamming door pounding, and apparently fist...

"The breakfast was good, the afternoon shift was rude, the morning great. "

"Not enough soap or shampoo"

"Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

"Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom...

"Clean hotel and rooms loved the stay"

"The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...