Located close to Palace Casino and Gaiety Theatre, The Empress Hotel provides a garden, dry cleaning/laundry services and a bar. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, The Brasserie Restaurant, serves dinner. Free in-room WiFi and a business centre are available to all guests.
Located in Douglas, The Empress Hotel is in the city centre and on the beach. Laxey Wheel and Cathedral Isle Of Man are notable landmarks, and the area's natural beauty can be seen at Douglas Beach and Onchan Pleasure Park. Looking to enjoy an event or a match while in town? See what's going on at National Sports Centre. Visit our Douglas travel guide
Central Promenade, Douglas, England, IM2 4RA
What's nearby
Tynwald
13 min walk - 1.2 km
Douglas Beach
1 min walk - 0.0 km
Palace Casino
4 min walk - 0.4 km
Gaiety Theatre
7 min walk - 0.7 km
Manx Museum
13 min walk - 1.2 km
Getting around
Snaefell Mountain Railway Laxey Station
15 min drive
Douglas Ferry Station
17 min walk
Isle of Man (IOM)
22 min drive
Restaurants
Costa Coffee
16 min walk
Frank Matcham’s
6 min walk
Jaks Bar & Steakhouse
9 min walk
The Crooked Dagger
15 min walk
Starbucks
14 min walk
About this property
The Empress Hotel
Upscale hotel near Douglas Beach
Located close to Palace Casino and Gaiety Theatre, The Empress Hotel provides a garden, dry cleaning/laundry services and a bar. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, The Brasserie Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy the following perks during your stay:
Full breakfast (surcharge), meeting rooms and a vending machine
A TV in reception, a ballroom and luggage storage
A front desk safe, a 24-hour front desk and wedding services
Guest reviews speak highly of the breakfast and helpful staff
Room features
All 104 rooms have amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
The Brasserie Restaurant
The Piano Bar
Things to do
TV in common areas
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2,497 square feet of conference space
Business centre
Meeting rooms
Outdoors
Garden
On the beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
More
4 floors
Ballroom
Banquet hall
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
40-inch LED TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are available for GBP 15.0 per night
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
Crib (infant bed) fee: GBP 15.0 per night
Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property class
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Frequently asked questions
Is The Empress Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at The Empress Hotel?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel on 30 Aug 2026 start from RM502, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Empress Hotel?
There is free parking nearby.
What time is check-in at The Empress Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at The Empress Hotel?
Checkout is at 11 AM.
Where is The Empress Hotel located?
Located in Douglas, this beachfront hotel is in the city centre and within a 10-minute walk of Douglas Beach, Palace Casino and Gaiety Theatre. Manx Museum and Onchan Pleasure Park are also within 1 mi (2 km). Douglas Ferry Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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