Hotel Mesra Haiwan Kesayangan di Douglas

"Room was not acceptable. The room had no hot water in the shower or the sink. The sink faucet was not secured to the sink and was extremely loose and falling over. I went back to get another room and inquired as to why i was offered a room in such poor condition. The front desk said they don’t check the rooms but maintenance should. Well maybe they should check since both maintenance and cleaning staff did not bring it to their attention. In addition the bed spreads in all 3 rooms looks like...