Hotel Mesra Haiwan Kesayangan di Dordrecht

"Super"

"The room did not get cleaned until I went to the front desk and requested that it be done. NO phone. NO safe. Only 2 towels …. that were not changed each day. A marking on the bedding showed that they were not changed until day 3. Front office staff also worked the bar … also worked the computer center etc etc etc. "

"Was a little expensive, plus the room was too small for a family of 4; beds blocked access to wardrobe and needed moving under the desk to gain access to the bathroom. Only room for luggage was under the beds."

"Always a great stay"

" paid £410 for a 2 night stay. Upon check in I was presented with a list of rules (empty bins, strip beds on departure amongst others) and asked for a €400 deposit for any potential breakages of which couldn’t be processed due to restrictive refund policies. The attitude and lack of help and welcome from staff was the worst I’ve ever experienced. No attempt to understand or put things right. The propertiy was amazing just like the pictures. The welcome and customer service was overlooked and...

"Accueil, calme"