Terletak di laluan tepi sungai, Roberts Riverwalk Urban Resort Hotel terletak di Bandar Sungai, sebuah kawasan di sekitar Detroit. Teater Fox dan Muzium Henry Ford merupakan tarikan utama kebudayaan dan antara tempat menarik terkenal termasuk Terowong Detroit Windsor dan Greenfield Village. Ingin menikmati acara atau perlawanan? Lihat acara atau perlawanan yang berlangsung di Padang Ford atau Taman Comerica. Luangkan masa menerokai aktiviti di kawasan ini termasuk bermain golf dan sewaan/lawatan segway. Layari panduan perjalanan Detroit kami
1000 River Place Dr, Detroit, MI, 48207
Tempat berdekatan
Detroit Riverwalk
2 min berjalan kaki - 0.2 km
William G. Milliken State Park
10 min berjalan kaki - 0.9 km
GM Renaissance Center
4 min memandu - 2.9 km
Hollywood Casino at Greektown
4 min memandu - 2.9 km
The Aretha Franklin Amphitheatre
8 min berjalan kaki - 0.7 km
Bergerak
Stesen Millender Center - 4 minit memandu
Stesen Detroit - 15 minit memandu
Detroit, MI (DET-Coleman A. Young Municipal) - 19 minit memandu
Restoran
Tim Hortons
10 min memandu
7-Eleven
11 min berjalan kaki
Bucharest Grill
11 min berjalan kaki
Wendy's
3 min memandu
Atwater Block Brewery
6 min berjalan kaki
Tentang hartanah ini
Roberts Riverwalk Urban Resort Hotel
Hotel berdekatan Huntington Place
Di Roberts Riverwalk Urban Resort Hotel, anda boleh menantikan teres, pencucian kering/dobi dan pendiangan di lobi. Restoran di tapak, Roberts Riverwalk, menawarkan sarapan, sarapan lewat pagi, makan tengah hari dan makan malam. Sebagai tambahan kepada bar dan gimnasium, tetamu boleh menyambung untuk akses Internet wayarles percuma.
Anda juga akan mendapati manfaat seperti:
Kolam renang tertutup dan kolam renang terbuka
Percuma letak kenderaan sendiri
Perkhidmatan limousin/kereta bandar, sewa basikal dan perkhidmatan perkahwinan
Peti simpan selamat di meja/kaunter hadapan, surat khabar percuma dan meja/kaunter hadapan 24 jam
Ciri-ciri bilik
Kesemua 106 bilik menawarkan keselesaan seperti ruang kerja komputer riba dan penyaman udara, di samping sentuhan bermakna seperti Wi-fi percuma dan kerusi meja.
Lain-lain kesenangan di semua bilik termasuk:
Gebar bulu kapas, katil sofa dan katil lipat simpan/tambahan (surcaj)
Kelengkapan dandanan diri percuma dan pengering rambut
42-inci TV skrin rata dengan saluran TV premium dan pemain DVD
Ketuhar gelombang mikro, pembancuh kopi/teh dan setiap hari
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Perkhidmatan limousin/kereta bandar
Tempat letak kenderaan sendiri percuma di tapak hartanah
Letak kenderaan sendiri di tapak adalah terhad
Makanan dan minuman
1 bar/ruang istirahat
1 restoran
Restoran di tapak hartanah
Roberts Riverwalk
Aktiviti menarik
1 kolam renang terbuka
1 kolam renang tertutup
Gimnasium
Meja biliard/pool
Sewaan basikal
TV di ruang bersama
Mesra keluarga
1 kolam renang terbuka
1 kolam renang tertutup
Katil lipat simpan/tambahan (surcaj)
Katil sofa dalam bilik
Kemudahan dobi
Ketuhar gelombang mikro atas permintaan
Pemain DVD
Peti sejuk atas permintaan
Kemudahan
ATM
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Peti besi di meja/kaunter hadapan
Surat khabar percuma di lobi
Tempat simpanan bagasi
Perkhidmatan tetamu
Pengemasan (harian)
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Perkhidmatan perniagaan
Bilik mesyuarat
Pusat perniagaan 24 jam
Ruang persidangan
Kawasan luar
Di sungai
Tempat berkelah
Teres
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Lif
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Lain-lain
1 bangunan
4 tingkat
Hartanah bebas asap rokok
Pendiangan di lobi
Kemudahan bilik
Bilik tidur
Cadar disediakan
Gebar bulu kapas
Katil lipat simpan/tambahan (surcaj)
Katil sofa
Langsir gelap terus
Bilik mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Tuala disediakan
Hiburan
Pemain DVD
TV skrin rata 42-inci dengan saluran kabel premium
Makanan dan minuman
Ketuhar gelombang mikro atas permintaan
Pembancuh kopi/teh
Perkhidmatan bilik terhad
Peti sejuk atas permintaan
Lain-lain
Bilik tidur bersambung tersedia
Kerusi meja
Meja
Penyaman udara (kawalan suhu)
Peti besi
Ruang kerja komputer riba
Seterika/papan seterika
Telefon
Dasar
Daftar masuk
Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 23:30
Umur minimum daftar masuk - 21
Daftar keluar
Daftar keluar sebelum 11:00
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat: USD50.00
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD25 semalam
Tempat tidur bayi (katil bayi) tidak disediakan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Deposit: USD 100.00 sepenginapan
Fi tempat peranginan: USD18.00 seorang, semalam
Bayaran tempat peranginan ini merangkumi:
Penggunaan pusat kecergasan
Penggunaan kolam
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Fi daftar keluar lewat: USD50.00 (tertakluk kepada ketersediaan)
Bayaran peti sejuk: USD25 sehari
Bayaran ketuhar gelombang mikro dalam bilik: USD 25 sehari
Bayaran katil lipat simpan: USD 25 semalam
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
Perkara yang kami harus menyebut
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Soalan lazim
Adakah Roberts Riverwalk Urban Resort Hotel mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang tertutup dan kolam renang terbuka.
Adakah Roberts Riverwalk Urban Resort Hotel mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Roberts Riverwalk Urban Resort Hotel?
Letak kenderaan sendiri adalah percuma di hartanah ini.
Apakah masa daftar masuk di Roberts Riverwalk Urban Resort Hotel?
Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 23:30. Daftar masuk selepas waktu operasi tidak tersedia.
Apakah masa daftar keluar di Roberts Riverwalk Urban Resort Hotel?
Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi sebanyak USD50.00.
Di manakah terletaknya Roberts Riverwalk Urban Resort Hotel?
Terletak di Bandar Sungai, hotel ini sejauh 0.1 mi (0.2 km) from Detroit Riverwalk serta 3 bt (5 km) dari Huntington Place dan Padang Ford. Taman Comerica dan Kasino MGM Grand Detroit juga dalam jarak 3 bt (5 km).
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Roberts Riverwalk Urban Resort Hotel Ulasan
5.6
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
6.2
Kebersihan
7.0
Lokasi
6.2
Kakitangan & perkhidmatan
5.4
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 122 daripada 1000 ulasan
10 - Cemerlang
122
Penilaian 8 - Baik. 225 daripada 1000 ulasan
8 - Baik
225
Penilaian 6 - Boleh diterima. 231 daripada 1000 ulasan
6 - Boleh diterima
231
Penilaian 4 - Lemah. 158 daripada 1000 ulasan
4 - Lemah
158
Penilaian 2 - Teruk. 264 daripada 1000 ulasan
2 - Teruk
264
Ulasan
Disahkan
2/10 Teruk
Pengembara yang disahkan
17 Jan 2019
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Don't let the view fool you, Pass on this hotel,
Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Pengembara yang disahkan
Menginap 1 malam pada Ogo 2018
Disahkan
4/10 Lemah
Pengembara yang disahkan
25 Nov 2018
Tidak sukakan: Keadaan hartanah & kemudahan
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am.
Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Pengembara yang disahkan
Menginap 2 malam pada Nov 2018
Disahkan
2/10 Teruk
Pengembara yang disahkan
28 Okt 2018
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD
Several guest had no heat!
Pengembara yang disahkan
Menginap 1 malam pada Okt 2018
Disahkan
2/10 Teruk
John B
24 Okt 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Management issues at Roberts Riverwalk
This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
John B
Menginap 7 malam pada Okt 2018
Disahkan
2/10 Teruk
Waylon
21 Okt 2018
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Waylon
Menginap 1 malam pada Okt 2018
Disahkan
4/10 Lemah
Bethany
3 Okt 2018
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
I paid money for that?
We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bethany
Menginap 1 malam pada Sep 2018
Disahkan
2/10 Teruk
Pengembara yang disahkan
25 Sep 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Pengembara yang disahkan
Menginap 2 malam pada Sep 2018
Disahkan
2/10 Teruk
M
25 Sep 2018
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
broken glass in parking lot
took hours for water in shower to drain
not enough electrical plugs
road to hotel in poor condition
not enough towels
no extra rolls of toilet paper
no tissues
wifi and tv reception poor
dark hallways
M
Menginap 1 malam pada Sep 2018
Disahkan
4/10 Lemah
Meegan
19 Sep 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Don't do it!!
It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Meegan
Menginap 1 malam pada Ogo 2018
Disahkan
2/10 Teruk
Pengembara yang disahkan
15 Sep 2018
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Pengembara yang disahkan
Menginap 1 malam pada Sep 2018
Disahkan
2/10 Teruk
Miranda
11 Sep 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Miranda
Menginap 1 malam pada Sep 2018
Disahkan
4/10 Lemah
Steve
10 Sep 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Steve
Menginap 1 malam pada Sep 2018
Disahkan
2/10 Teruk
Jamie
10 Sep 2018
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Jamie
Menginap 1 malam pada Sep 2018
Disahkan
8/10 Baik
Pengembara yang disahkan
6 Sep 2018
Roberts hotel review
Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Pengembara yang disahkan
Menginap 1 malam pada Ogo 2018
Disahkan
4/10 Lemah
PeggyGray
4 Sep 2018
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
PeggyGray
Menginap 1 malam pada Ogo 2018
Disahkan
6/10 Sederhana
Pengembara yang disahkan
3 Sep 2018
Sukakan: Kakitangan & perkhidmatan
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Pengembara yang disahkan
Menginap 1 malam pada Ogo 2018
Disahkan
2/10 Teruk
kevin
3 Sep 2018
Will never stay there again
I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
kevin
Menginap 1 malam pada Ogo 2018
Disahkan
2/10 Teruk
sai venkatesh
31 Ogo 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Worst maintenance & response.Highly Not recommend
Worst maintenance and response. Highly Not recommended
sai venkatesh
Menginap 1 malam pada Ogo 2018
Disahkan
2/10 Teruk
Roxanne
30 Ogo 2018
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Roxanne
Menginap 1 malam pada Ogo 2018
Disahkan
4/10 Lemah
Marsha
30 Ogo 2018
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik
PLace Needs Work
I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary
If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Marsha
Menginap 1 malam pada Ogo 2018
Disahkan
2/10 Teruk
Pengembara yang disahkan
28 Ogo 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The Shining (for real)
Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Pengembara yang disahkan
Menginap 2 malam pada Ogo 2018
Disahkan
2/10 Teruk
Jute
27 Ogo 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and
when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
Jute
Menginap 2 malam pada Ogo 2018
Disahkan
2/10 Teruk
Scott
27 Ogo 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The place is a joke. Room wasn't ready until after 7pm. There were 30 of us waiting on our rooms.
Scott
Menginap 1 malam pada Ogo 2018
Disahkan
6/10 Sederhana
David
27 Ogo 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
This a place with a lot of character and potential
Quiet comfortable room with a great bed. A few maintenance items needed attention (bath tub spout, bathroom door handle, filter for air conditioner) and a few amenities where lacking (cups for enjoying the in-room coffee, only one bar of soap for shower and sink, and no shampoo).
David
Menginap 2 malam pada Ogo 2018
Disahkan
2/10 Teruk
Pengembara yang disahkan
27 Ogo 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Dont do it
Its sad really. This building has so much potential. When we got to the hotel we waited almost an hour to check in, which I was willing to give a pass at since it seemed like there was some huge mixup that had some rooms double booked leaving guests walking in on occupied rooms and having people be walked in on. That sucks. HOWEVER after reading other review, this happens all the time there!!! When we got to the room, it was nice, a lot of windows that were all wide open because of the no AC, which just left room for the giant man eating spider and hornets nest we found inside the room. My wife had to scrub the tv remote with hot water and soap because we felt dirty just looking at it. I honestly thought about leaving but i didnt want to lose my money. Ive honestly still been trying to figure out how to get reimbursed for this. Nice view though. Along the river walk which is nice, because youll want to get out of the hotel.