Sabaragamuwa Province Hotels with Spa

"DO NOT STAY HERE. The hotel is still under construction. As a result we heard drills and hammering until after 1am. Phone not connected. Wifi passwords all confused and no one to help. After 2hrs sleep as we had an early flight, I informed the staff at checkout of poor quality stay. They agreed about noise from builders and said others had complained. I asked for manager to folllow up- Nothing!!! I asked Expedia to follow up- and they denied any building going on. Plain lying!!! How disgusting to treat customers this way. AVOID THIS HOTEL IF YOU WANT TO SLEEP!!! "

"Friendly staff, good room, pool and airport pickup service"

"Lovely stay, good housekeeping, great pool and nice rooftop bar, very clean!"

"Service was amazing, great value and the people were amazing"

"Fine"

"The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!"

"Good food. Clean property. "

"Hi this is a slightly more expensive for the area but for us it was worth it. There was a hidden surprise for us as they have an infinity pool on the roof and sundeck which had views to die for. The breakfast was excellent the games room was fun and the staff took no hesitation to join in with playing games with my son. Room was lovely and staff amazing and great location for short walk into Ella to explore. But quite expensive is only negative"

"Nice."