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"Front office staffs are awesome specially “crizel” I’m not sure if I spelled her name right (she deserves a 5 start rate). But in general all staffs in the restaurant, housekeeping and bellboys are very professional. I will recommend this facility to my friends in the U.S who wish to visit BXU. I was a little bit disappointed in our 1st day of stay but it turned well for the rest of our stay. Thank you so much"

"I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭 "

"Inadequate toiletry supplies for 3 people in room"

"I rented the one bedroom suite. It was a very large nice room. Worth the price. "

"It's a clean modern hotel with no complaints about the facility or staff. I wanted a hotel close to the airport with a good bed and shower at a reasonable price. This property fulfilled all requirements and then some. Despite being close to the elevator the room had enough sound insulation that it wasn't a problem including the talking of other guests. The only issue has nothing to do with the property, but something to be aware of. The local tricycle drivers are charging foreigners outrageous (for the Philippines) prices for short trips. Like I can get a bus ticket to halfway across the island prices."