Cruz Bay Hotels with Spa

"The place was wonderful. The staff were friendly and helpful. They had a bunch of free amenities from breakfast, to rum punch, to beach gear (like snorkels, beach towels, etc). I felt very at home and will definitely stay here again if I return."

"If you do not want a beach location or a room with a view, this a great choice. There is no on-site interaction with staff. All contact is electronic and it was very good. The suites are large and very comfortable. There is a grocery store, sandwich shop, drug store within the same location. It is a small three story shopping center with the suites on the top floor. Most national park beaches and hiking trails are within a short drive. I was visiting solo and specifically to explore the national park."

"We had a hard time locating the property, which was likely due to another car blocking the sign. The management was super helpful and once we found it, all was good! The property had everything we needed and we will definitely book here again!"

"Beautiful and great location"

"Room was clean and included beach supplies, The restaurant was excellent! on site parking was very convenient. "

"My stay at this property was ultimately disappointing, especially considering the high price. While the grounds were well kept and clearly cared for, many other aspects of the experience fell short. Service The staff were consistently rather rude, which set a negative tone from the start. Interactions felt dismissive instead of welcoming. Food & Dining The food was mediocre at best, and the menu was extremely limited. Breakfast was only served 2 out of the 5 days that we were on property. This was frustrating and inconvenient. Facilities The pool clearly needed cleaning and updating. It didn’t feel inviting or well maintained a separate children’s area would be a great upgrade. Rooms & Property Condition The property itself shows its age. While the rooms have been somewhat updated, the overall feel is still dated and doesn’t match the price point. Value For what we received, the stay felt very expensive. The quality simply didn’t align with the cost. Positive Note The one standout was the well‑kept grounds, which were pleasant and nicely maintained. "

"My wife and I had an amazing stay at the Cruz boutique hotel. It’s located in a great spot with many things nearby, the staff were very helpful and generous. They offered beach chairs and towels and ice, they housekeepers went by everyday in the morning. And the staff gave great recommendation for parking, restaurants and beaches. Definitely will be back and staying with them again. 10/10"

"Great stay at Sea Shire Allure. Gorgeous views from the balcony, and close enough to town to walk to dinner. Loved the full kitchen. Would absolutely stay again. "

"My wife and I stayed at 'Villa Poinciana' at The Hills for five nights for our 10th anniversary. The Hills location is far enough off the beaten path that there was not much noise or vehicle traffic in our area, yet close enough to be very convenient to get into Cruz Bay via a quick taxi ride of about five minutes. Though not far from town, I would not advise walking into Cruz Bay from this location, as the roads are quite steep with little room on either side of the road for foot traffic in many areas without walking on the road itself. The villa was extremely clean and as advertised. The view over Cruz Bay was simply amazing from the living room and balcony. I highly recommend this villa and The Hills in general. Scott, the on-site concierge, was friendly, very knowledgeable of the area, and a nice source of answers for any questions we had. We enjoyed chatting with him periodically and he was always sure to ask if we needed anything and how our stay was going. We had a wonderful time!"