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"Staff was so helpful! Hotel is older but clean. Pool is cool."

"Yes "

"The staff, private room, dining area, and ambience is superlative. Quintessential are the people: helpful, friendly, knowledgeable, and patient. A wonderful place to stay. "

"Friendly staff and a great room"

"Seamless check in - polite & v pleasant staff member on reception who gave us information & directions with regard to charging the car & places to eat as it was a Sunday night & not many places open. Excellent large room ideal for us travelling with our dog. Dog bowls & toy also provided in the room which was a nice touch along with a complimentary bottle of water & well stocked coffee & tea facilities. Good to have the green tea option too which is often missed. Room was comfortable - the only slight negativity was the air conditioning which did little to cool down the room but it was a minor thing. We didn’t have breakfast in the hotel but it was on offer. Would definitely stay here again. "

"We really enjoyed our stay in crown plaza Lyon. The hotel staff were very welcoming and friendly. The lady at the reception who checked us in specifically was very helpful and helped us with all the information we needed with travelling around the area, food recommendations and anything else we needed. Breakfast in the restaurant was very good as well and the waiting staff in the restaurant area was very pleasant and friendly. Couldn’t complain about anything in the hotel, everything was very nice and clean. "

"Could use washcloths, hair dryer, conditioner and lotion in room. Beds were very comfortable and we slept well. Staff was nice and helpful. Thank you! "