Cari Hotel di Santa Elena

"Es la primera vez que me pasa esto en un Decamerón, pero el servicio fue bastante grosero en los buffets; incluso golpeaban con enojo los vasos a la hora de servir. Empeoró cuando, por primera vez, mi familia y yo decidimos quedarnos después del *checkout*: nos mencionaron que podíamos quedase dos horas más utilizando las instalaciones pero se notaba la mala actitud o que el servicio no quería atender. Sé que no es culpa del hotel, pero sí sería bueno que mencionaran previamente que hubo oleaje...

"Bonito todo"

"Everything was nice and clean, staff were helpful. However, when it came to showering water wasn’t coming out"

"Me gustó mucho , recomendado"

"Muy buena atención! Todo en orden y organizado para la comodidad del huésped! Volveré cada vez que pueda!"

"Definitivamente una joya escondida, pasamos una excelente estancia, desde el inicio al fin , un gracias a todos los que forman parte de Playa Canela, absolutamente regreso"

"Buena atención, y el personal es amable."

"This is a hard place to rate. We liked it, but many won't. Lobby is open air, and dogs are sleeping there peacefully. The walk to your room is not through shining marble halls, but through a rain forest. No matter how often your room is cleaned, there will always be sand. If you like all-inclusives, you will probably hate this place (and vice versa). We had the top floor, with the ocean view. Easy walk to the beach, the cabana eateries, restaurants, bars, and the rest of town. We would...

"Great food, location is walking distance to the restaurants and clubs. Staff is helpful and attentive. The beach could use better cleaning. We’ll be back"

"Está bien muy amable el personal sólo un poco retirado de la playa y las habitaciones aceptables ."

"El hotel es precioso, todo su entorno te da mucha paz y tranquilidad ya que está rodeado de la naturaleza en una hacienda y llega la brisa del mar. El personal muy muy atento solo que nos hubiera gustado que nos guíen más para aprovechar el lugar y hacer actividades adicionales porque había para ir a caballo, volar en helicóptero, caminar por las instalaciones y ver a los animales, servicio de spa y gym. El desayuno muy variado y rico, quedamos llenitos. Y el cuarto demasiado bonito también, tal...

"Had an issue with the AC but they managed to accommodate me in another room !! They offered me another night half price but I asked for late checkout instead!! Also gave me freed breakfast.. Staff is willing to help"

"Overall, the places, good, just a block from the beach. My family and I got there went to the beach eight when we returned. The place was surrounded with police because one of the guests got robbed. Two robbers went inside all the way to the back where the pool area was and the foreigner/guest was robbed that gunpoint had his gold necklace taken in several items. The local said that never happens, but I hardly doubt it."

"The staff was very good on all areas, i will recommend any one this place is really good to stay for vacation or business Is very few places with the attention that have on the front desk. "