San Andrés y Providencia Luxury Hotels

"I was a little worried how may stay would be when I read previous reviews. The property is gorgeous and well maintained in the public areas and the room. The view from the rooftop pool is excellent. Many people taking instagram photos up there. Bar service was good and menu was extensive at Wata. At night the view is still amazing and JP was excellent friendly bartender. The Italian restaurant was 5 stars. Excellent food, great service. Best meal I had on the island. It is true; no spa or gym and they cool make that more clear on the website, but it does say “soon.” I had a standard room and everything was perfect. Large room, large shower always with unlimited hot water and great water pressure. As for the view; if I looked out I would see the beautiful sea. If I looked straight down I would see some ugly rooftops, but that is how it is on all the island. I added photos from the same window. I have stayed at 3 other hotels and there is no comparison. Navitto is the best."

"No es lo que muestran en las fotos."

"La limpieza del cuarto le doy 3 Las q limpian te cogen la targeta sin decirte nada y no te dejan remplazos de toallas!!!"

"Overall the hotel is under construction and all the other reviews are accurate. Once you pay the staff doesn’t really care about your staff. You pay for the location not the quality of the hotel. We asked to change sheets before check out since we decided to extend our stay and the staff forgot and initial didn’t want to change them since we returned to the hotel around 6pm. I complained about being a regular tourist that leaves reviews since I booked with hotels.com and within 10 mins came to our room to change sheets. I was thankful but other than that the overall atmosphere was not great for a hotel that is suppose to hold it name. I would not recommend for the price, buffet is not great whether it’s breakfast or dinner. It’s better to eat at the near by restaurantes. The room was a renovated room and the air leaked water I slipped and hurt myself. The bathroom did not have a proper shower head, and there was a leak in the toilet. Internet is horrible, I had to use my personal hotspot to watch Netflix. The location is good because it’s close to the beach and has a lot of restaurants around and shopping centers but if you want a decent hotel I would not recommend and even less for the price. "

"Nice clean rooms and location"

"No elevators and bad customer service"

"We had an amazing time in a beautiful place with great food. We are thankful for all staff, especially Nicasio! "

"This hotel is so bad, rooms smell and are old. There is mold everywhere bathroom, pool. The towels are so old and smell bad. We had a room with balcony, but the door was broken and couldn’t open. When we got to our room there was a dead bird on the balcony. This hotel is lock of maintenance. There is no WiFi in the rooms, only at the lobby. Very disappointed the pictures when booking shows a nice hotel."

"Access to everything was great."