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"Top of the line 5* resort with terrific grounds and all amenities. Loved the lounge, restaurant and pool. Did not have enough time to explore the surroundings, which look nice."

"Good location and easy to access the nearby mall"

"Great accomodation"

"The building looked tired and desperately need some renovations. "

"The property is a bit old, however there are benefits with older ones. Room was larger than newer hotels, but most importantly it was clean, staff were very polite and friendly, and the location is best. The lobby was also spacious and very welcoming. "

"This is a very nice hotel! It’s new, so very clean and well designed. Staff was always helpful and smiling. Breakfast had good variety and rooftop restaurant Vue had a good menu with plenty of Indonesian and western options…"

"Great place!"

"Convenient location. Good service."

"It’s very clean and tidy. The breakfast buffet was great too. "

"Very comfortable room with good aircon, a little bit far to walk all the time but city center is around a 20 minute walk. Staff are very kind and helpful."

"I love Artotel but I found some animals in the bathroom 😔"

"The staffing "

"The hotel was old, far different from the pictures on website. Found spider web in all corridor lights, all the way to bathroom lights. Moved bed aside to pick up dropped items and found nightmare of dust and dead roaches. Requested some cutleries and sauce (kecap manis) from the hotel and never heard anything back from the staff ever. Safe to say, I wont be going back to this hotel."