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"This recently opened hotel is delightful, and I would recommend to all those looking for comfort and quality. Rose, one of the managers, needs particular recognition for her kindness, attention to detail and crediting our account when an incident occurred in the Spa. Would stay again without hesitation."

"We loved our stay at Royal Palace has soon as you walk through the hotel you are welcomed by the staff and how throughly the hospitality is.The location is great you are walking distance to the lake and old stone church even a great smoothie and juice place is across the road. Would highly recommend Royal Palace Hotel and Linh is so lovely and made sure we are well looked after. Thank you "

"Great service and friendly! The room is big and comfortable! Great location. "

"Great hotel nicely designed. Personal was very helpful, breakfast was great, delicious and with a lot of options to choose"

"We loved the staff here. They really made our stay, we came back one lunch time and they invited us to sit and share their lunch. Amazing atmosphere, we loved our time here. "

"The rooms were clean, the staff was very friendly and helpful. The breakfast was a good mix of Western and Asian selections. The location in the old quarter is perfect. Everything is within walking distance. (5 to 20 minutes). The weekend market is just 5 minutes aways. We had a good time, and will book again if we visit Hanoi. "

"The best hotel stay I have had in my 26 years or travelling. All staff very attentive , friendly and going the extra mile to make you feel welcome and like a member of a family. Very impressive team and the kindest people in the world. Hotel is a complete gem and staff are just the best!! Thank you very much for making our experience in Hanoi the most welcoming ever!!"

"Amazing experience. Very convenient location in Hanoi with excellent accommodations and helpful staff."

"We had a wonderful stay at Champton Hanoi Hotel — the location in the heart of the Old Quarter was perfect for walking to Hoan Kiem Lake, Train Street and local food spots, and the staff were friendly, attentive, and made check-in and check-out smooth. Our room was clean, comfortable, and well-equipped, and we especially enjoyed the delicious breakfast buffet with lots of fresh options. The rooftop pool and bar with city views was a great bonus after a day of exploring. Overall it felt like excellent value for the quality, service, and amenities — highly recommend for anyone visiting Hanoi!"