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"Room was clean but carpet has stains on it"

"The resort asked me what time I would check in and I checked in about 15 minutes after I said I would. Despite that, the small room air conditioner had not been turned on and it was over 90 deg F in the room when I arrived after 5 pm in the evening. I left for 3 hours hoping it would cool down but it was still warm when I came back. The room opens up to a common room, so I turned on the air con in the common room and that cooled my room down although with less privacy! The rooms come with HUGE TVs but they are not plugged in and do not work. This resort does NOT have TVs in the rooms that work. Bring your own soap. The soap provided are very small blocks of what appears to be compressed chalk. The "soap" does not lather at all. I was given a wifi password when I checked in but later it quit working so I had to go back up to the office (if you're older like myself, that means A LOT of stairs) and get another password to another wifi signal. I took a shower at 7:00 AM and only got warm water for a couple minutes and then cold water for the rest of my shower. Breakfast was a plate with a cold fried egg, cold french toast and some chopped apple all covered by plastic. Coffee is instant coffee. Located next to the main highway on Palau so lots of street noise heard in the room. The "king" mattress was two double beds put together so the middle has a hard frame down the middle of the bed. The mattress was VERY firm. The staff was helpful but unfortunately not much to work with."

"The signage to find this place was exceptionally poor. We had to ask the locals as maps.mereally quite useless. Google maps is correct . To get to the room there are a lot of stairs. I didn’t count them, but 40 wouldn’t be an exaggeration. The room itself has air-conditioning that works, very clean and beds were adequate. The shared bathroom is down the hall. There are several little Econo Mart type with a five minute walk as well as Kramer‘s a good seafood restaurant and Drop Off..another really good restaurant close by."

"Very nice hotel, good value, handy for the airport, charming desk staff good breakfast. A bit short on atmosphere though, particularly around the pool."

"Excellent hotel, nice quiet location away from the main street, loved the pool and hot tub "

"Staff is very courteous and helpful. They go above and beyond to make guests welcome. The over water bungalows are an amazing experience! A private deck leads down to the water for swimming and snorkeling right from your room. Coral reefs are right outside your door. "

"Loved it"

"Excellent staff. Problem was our room was above the bar/restaurant The canoe House( which is very good) which on Friday and Saturday have loud caterwauling noise and singers until 2 am. Good luck getting any sleep"

"Quiet and nice"