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"Amazing place! From Godfrey our butler to Richard our Safari driver, this place is amazing!! "

"Amazing don't actually capture how wonderfully this place is. My room was very spacious and clean. It had all the amenities you will find on a luxurious hotel in a big city. The lodge is perched on a hillside overlooking a huge and gorgeous valley. I can lounge on my patio seats all day looking at the valley. Breakfast needs a bit of improvement, but lunch and dinner offerings were quite delicious. Those guys will feed you to death if you let them. I definitely recommends this wonderfully...

"Very pleasant place isolated in the Serengeti, staff extraordinarily kind and attentive"

"Staff that makes you feel like family, attention to detail, 5-star food, everything thought through in the rooms."

"Everything was absolutely amazing!! "

"Staff was excellent. Location is A+"

"Pour les amoureux de l'aventure c'est l'emplacement idéal, un acceuil tres chaleureux, un personel très gentil, un chef cuisinier superbe, les tentes sont très bien équipées, en milieux de la nuit on entend les rugissements des lions, c'est une aventure agréable."

"repeated warm water issues, people on the ground try to be helpful, management just waits until you are gone. Same experience for 2 other groups we talked to, everybody just wants to enjoy their time and rather not keep on trying to get their tents fixed. Very few people are here longer than 3 days."

"Good staff. Maria and Kelvin were wonderful. The food was excellent and plenty."

"I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff."

"IEverything was amazing , specially Julius , John and all the staff with great heart. Can"t wait to come back ."

"Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...

"The Malakai is essentially brand new, beautifully designed, tastefully decorated and kept in impeccable condition by the staff. I cannot say enough good things about the people that work there – led by Alex at the front desk and his team, they were very polite, overly attentive to all my needs and they provided superior service. Simply stated, there was nothing they could have done to make me more comfortable. In the evenings around dark, they secured my tent, and in the mornings, they opened...