Kocaeli Luxury Hotels

"Breakfast was poor if you are european. Didnt have a coffee machine for example."

"The room was spacious, clean and very comfortable. But it was not possible to adjust the AC to higher temperatures, it was cold during whole night. Probably, the hotel technical service made impossible on purpose to making any adjustment. "

"Always happy to stay here, staff never fails me, always go above and beyond, the fact that it was Ramadan they still came around and gave us water day and night with a little snack. Very caring and considerate. Thank you. I am now a member ☺️"

"Staff seemed surprised I wanted to use the sauna, but it was warm and clean. Very nice after a long day travelling."

"Yes"

"Was mislead by reception staff. Rang and asked if they had an airport pick up service. Was told the cost would be 5000 lira from Istanbul Airport, but was charged 6000 when I got to the hotel. Apparently they forgot to mention the extra “ tax”. Which I found to be very un genuine. "

"The hotel is located among car repair shops. Although it is rated as a 5-star hotel, it definitely does not feel like one. During the period between 25/12/2025 and 31/12/2025, the reception staff did not seem properly trained. For a hotel claiming to be 5-star, this is unacceptable. In rooms located up to the 6th floor, noise from the event area on the lowest floor—such as drums and similar instruments—can be heard as if it were inside the room, making it impossible to sleep. I stayed on the 3rd floor for four nights and reported this issue to the reception every day, yet nothing was done. On the 5th night, I was moved to a room on the 6th floor, but unfortunately, the noise from the entertainment held at the restaurant on the top floor was just as disturbing and felt as if it were inside the room. If noise does not bother you, you may consider staying here. Except for the reception floor, all other floors were very old and had an unpleasant smell. The room furnishings felt more like those of a shared hostel rather than a comfortable hotel room. Everything in the rooms I stayed in was very old. Housekeeping staff entered the room immediately after knocking, without waiting to see if it was convenient. There was no “Do Not Disturb” sign available for the door. I requested one from the reception several times, but they never provided it. This caused serious privacy concerns and made me feel unsafe. I don’t know what it is like during the summer, but I do not recommend staying h"

"Clean and comfortable room, polite staffs. There are bus stops 5 -7 mins away, and metro station is about 25 mins away by walking. Also restaurants and grocery stores closed by, so it'sprettyconvenient. We had building construction going on while we were there, a bit too loud and noisy. Other than that, it was quiet. "

"Good "