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"Great staff"

"They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid."

"Great stay. Really good service."

"Good"

"Staff are friendly and helpful, rooms are comfortable, the restaurant is perfectly adequate given there is a full-scale war raging. "

"Just stayed for one night but friendly staff and comfortable rooms and breakfast was good:)"

"Excellent location. Nice comfortable room (#19). However the beds are really low height. Kind of strange, but comfortable. Recommended overall. "

"I literally found this flat the day before arrival. Our hosts were two of the finest hosts I have rented from. Very nice apartment. Good design and clean. Perfect for 1-2 people. Metro station and couple large grocery stores within few minutes walk, and nice mini-market across the street, so convenient location and also quiet area. Will definitely stay again next time in Kharkov."

"Professional stuff made stay pleasant and comfortable. "

"They gave away my reserved room. "

"Clean, quiet, friendly and helpful staff. "

"Great staff and great place. My only gripe was that the showers were not always hot. Thats important to me in the heart of winter. There was no lift (elevator), so maybe not your first choice if you struggle with stairs."

"A very nice hotel with plenty of amenities. You need to stay a couple of nights to take advantage of all of them. A very nice restaurant and an excellent staff. "

"Hotel sympa, pas loin du centre, personnel aimable et facile d’accès de l’aéroport de Kharkiv en prenant le trolleybus numéro 5 jusqu’au terminus qui se trouve à 5 minutes à pieds de l’hôtel. "

"Cozy room and good service. Good breakfast included!"

"Please note that Google Maps shows the wrong address of this place. It will take you to Sumska 52 and not 53! These have 7 min walk in between. You need to Google for Vodafone Sumska 53 if you want to find the place. This place will not let you in after 20.00 even if you agree beforehand! They said yes no problem, then it turned out it was a problem when I arrived in the Airport. They do not speak English and do not know how to communicate, not even hotels.com could reach them. So please do not...

"I had a good stay and the location was good."

"Modern, convenient, quiet even though it is close to the airport and main streets, spacious and clean rooms."

"Lot of confusion with stuff : room was not ready and they could not find reservation, gave me different room. After moved me to an other room . Check out was terrible! They tried to charge me twice for the breakfast…Just to much hustle there , not good computerized! "