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"Location is excellent in the old town, walkable to the most of the tourist attractions. Rooms with street view (801) spacious and clean. The hotel stands out because of the staff who are so professional, friendly and always smiling. "

"Breakfast was very good. However, if you are staying longer than 3 days, the selection gets old. I suggest getting breakfast at different places. The staff are very welcoming and helpful. Your check in starts with the manager, Henry, who made sure to make sure our stay not just with their hotel, but n Hanoi, very pleasant."

"The rooms are nice, clean and comfortable. The staff are very helpful, nice and friendly. The breakfast is great and beyond our expectations. We love everything during our five days staying at this hotel!"

"The service here was top notched and everyone was very friendly. Even though our flight was delayed by one day due to rasaga typhoon in Hong Kong the hotel staff Jennie, was able to accommodate us and work with our new schedule. They also helped us plan our tour in ninh binh. The morning breakfast buffet was good as well. The location here is convenient for tour pick up and centrally located for food. We got the balcony room and it was a pleasant experience to be able to enjoy the view outside. Overall, we had a great experience and would stay here again in the future. "

"The hotel was very well located. The staff, especially Ms Anna were very helpful. Even provided me an early check in. All the old quarter sights were within walking distance. "

"There is no words to describe the staff professionalism, attitude and amazing service!! Indeed it exceeded by far our expectations. Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!"

"This hotel is an oasis of tranquility in the busy city of Hanoi. The rooms are spotless, the beds are SO comfortable and the amenities are excellent. That being said, it is really the staff that puts this at the BEST hotel we have ever stayed at. Each staff member is very warm, professional & anticipate your every need. They make you feel very special. Anna is an incredible hostess who made our stay so memorable. We will definitely be returning to this hotel & recommending it to all our friends and family. Perfection!!"

"Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future "

"Fantastic stay! The staff was so sweet."