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"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"Great location, Fabolous staff Very clean and spacious. No windows on the room but they let you know in the description of the room."

"Angela were amazing! Very helpful, kind and responsive. All the hotel staff were really lovely as well and always assisted us with anything we needed. Highly recommend "

"Nice staff"

"Very friendly, efficient and courteous staff! Thank you!"

"Loved the staff, service and luxury room. Cannot recommend the level of service high enough."

"Very nice and historic hotel in very good condition. I stayed in the old historic wing and did not regret that decision. There were two incidents in which privacy and communication was a problem but overall glad to have had the chance to stay there. Breakfast was excellent and includes their famous egg coffee if you ask. "

"I am impressed with the professionalism and courteous service provided by the entire team. Great hotel in the perfect location - The hotel is located near Hoan Kiem and the night market."

"The hotel was really clean and the room was nice but the best part was the staff. Everyone was so nice! And genuinely wanted you to have a great stay and did everything they could to make that happen. Can’t say enough good things about all of the staff there."