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"Beautiful property, stunning views, very helpful staff - thank you for an amazing, peaceful stay!"

"Excellent hospitality "

"Yes"

"It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. "

"Its a beautiful, nostalgic throwback to a colonial India hillstation. Darjeeling is wonderful and this hotel has memories, from the posters and photis on the walls, of life back when. I stayed in the Tenzing Norgay block, with old somewhat faded photos of the great man along every inch of corridor. But not everything works...some of the lights, the bedsheets dont fit, the towels are worn. None of that distracted me from the historic atmosphere of old time luxury. The afternoon tea was great, as were all meals. And staff exceptional."

"Clean and safe. Excellent staff and service"

"It was fine for an overnight stay. The neighborhood was sketchy, and I was afraid to walk outside alone. Luckily, you can order and get room service! The toilet in shower was down the hall."

"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."

"The staff was super good. So helpful, they even walked me in the neighborhood to help me with shopping. The food they got me was excellent. They also helped me figure out how to get where I was going. And to get a taxi. Siliguri in itself is kind of a sketchy area, but it's inexpensive. And they are trying to make the hotel kind of an oasis in the midst. They were doing quite a bit of renovating while I was there, trying to make it really nice. Again, the best part was the staff who were just so good and responsive."