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"Staff is friendly. Room is acceptable. The ventilation is pretty loud. love that there is an underground carpark which make it feels safer. The carpark is tight, so drive carefully "

"Well the property need a lot of updating. Alor Setar has not been a good choice for hotel."

"Clean room. Staff very helpful n polite. "

"No flexibility on check in time , must be at 3pm even though we are so tired for the long journey "

"It was tremendously a BAD stay. Booked a room for 3, upon checking-in, was told to go behind to another location of the same. No parking avail, ABSOLUTELY NO SECURITY.. No latch lock in room, towels were not clean, no reception, no security avail in the building. Entrance to the rooms - NOT SECURED ( 3 LEVELS OF ENTRY ) Have taken videos of the INSECURITY. Reception informed to complain to Hotels.com for refund as he had acknowledged the Insecurity of the premise . "

"Cozy and calm place."

"Didn't make up the room before check-out day. Gave the reason that the worker had already gone back. "