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"Staff were lovely. Rooms were basic and clean. I don’t think it is fair to market this a hot springs resort if this is paid separately at full price and the hotel guests have the same access to the limited schedules that apply to outside visitors. A more accurate description would be this is a HOTEL with a thermal baths business beside it. There are no real benefits for being a guest for attending the thermal baths. There is no discount and is exactly the same as if for visitor attending. The buffet organisation was very chaotic, with the food positioned at far end making it necessary to navigate through small spaces between dining tables to reach it. Children were unsupervised grabbing food with their hand and pushing in where adults had lined up to serve. Food and juice was finished quickly and not refilled often."

"parking was easy location is very good close to all amenities"

"clean rooms. polite and friendly staff. everything works."

"The rooms/units are adjacent to the pub which has outdoor speakers mounted along every wall - music going from time checked in till after 10.30p - loud enough that heavy rain & the tv didn’t drown it out "

"Easy to navigate around the park with a surplus of amenities and features. Not squeaky clean or big but is expected as it is a discovery park that has been around for a bit - enjoyed the history of knowing that each lane was named after the Lockhart ship wreckage survivors! "

"no"

"We were upgraded apparently and had a water view. Ideally located. Room 24 required a bit of maintenance though"

"The room was so clean and cozy. We loved it"

"Property is usable, clean and quiet with easy access to restaurants and local sites. My only complaint is that our door could not be locked. No maintenance was available due to holiday weekend so we soent the night without a door lock."