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"It was raining heavily the day we checked in, so it made us cancel a lot of our plans causing us to arrive a lot earlier than our check in time. We had just planned on asking to store our luggage while we wait for the check in time. The front desk was so kind, and the cleaning staff were so efficient that our room was ready early, and they let us check in early. It was so nice to get out of our wet clothes and take a warm bath. We thank the staff for their hospitality. Also, the hotel is gorgeous and meticulously maintained. If I am ever in the area again, I will be sure to book another stay. "

"Hotel Isomura was a warm and welcoming place to stay! The rooms were well appointed, clean and comfortable Japanese-style inn rooms. The women's bath was clean and comfortable. The breakfast was delicious. The staff was so friendly. I really enjoyed my stay in Kesennuma and this hotel!"

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"

"The hotel room was comfortable and clean, and the staff were very friendly. "

"highly recommend"

"Very convenient to the train station and courtesy bus to the ski resort. Basic clean tidy nice staff good breakfast nothing flashy about the Comfort inn but it feels friendly and relaxed I liked staying there."

"Really nice and clean"