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"Best experience in japan"

"Immaculate rooms and the staff was very helpful and accommodating for English speakers. Relaxing hot baths, incredible food in an unfussy setting"

"何度か利用させていただいでて、勝手に自分の定宿だと思わせていただいてます。今回は急遽人数の変更がありましたがご対応くださりすみませんでした。食事も申し分なかったですがなにより1人で部屋で飲んだホットワインは沁みました笑　心落ち着く時間をありがとうございます。また、行きます！"

"The staff was courteous and the food was delicious."

"Good breakfast choices, friendly and helpful staff . Laundry facility available."

"Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again."

"Very close to the train station. It is a convenient walk to many shops and restaurants. They have the best shampoo and conditioner! The front desk staff were very kind and helpful."

"Train station nearby. Very nice hotel. I would visit and recommend again."

"Quite room, nice stuff, excellent food"

"Superb view at onsen ."

"Spacious bathroom, very clean, excellent location right across Nagano JR station and extra amenities like coffee, water filter station and ice machine were big plus!"

"great hotel."

"Very good location"