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"Made to serve breakfast was great. Staff extremely pleasant and English speaking "

"A lovely well-run place. Breakfast choices were helpful and suits everybody."

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"Wonderful hotel that’s not too large, not too small, with spacious rooms and a great breakfast spread."

"Average room"

"One of the perks with all Dormy Inns is the free ramen at night. After soaking in the onsen you have some refreshing ramen and it makes the sta so much better"

"Room is clean and staffs are helpful although better understanding of English would be welcome"

"The unit itself was gorgeous! Location was perfect. Literally a 2 minute walk to the main base. Nice coffee shop in the lobby offering grab and go as well. The disappointing aspect was the service. It felt like we were in an Airbnb with no service. Often times you’d pass the front desk and it’d be completely empty. Upon checking in we were not told about parking, resort area, direction, amenities etc. it felt very rushed and do it your own kind of service. They didn’t respond to emails I sent prior to the stay sling for dinner recommendations and room inquiry. The only way to connect with the staff is through WhatsApp. Not a fan of the service and feel like it shouldn’t be advertised as a hotel. "

"Clean rooms, excellent staffs, convenient location, high quality bar and breakfast."