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"Rooms were very nice and clean, the staff was super friendly and helpful. Food was great, breakfast was great and a bit different every day. Very close to everything but also away from the busy tourist spot. "

"LOVED the private outdoor hot tub (露天風呂). Room was spacious and clean. We slept with the windows open to hear the running river. And the public bath was also quite nice. The food was a little pricey for the quality. But everything else was exceptional. "

"Nice hotel"

"This was the perfect place to stay for a family snowboarding trip."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter."

"Everything was excellent"

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Attentive staff and very clean. Onsen was great!"

"Great location including lifts, rentals, spa and village access."

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"Onsen was great. Older hotel great location lovely staff "

"Friendly staff, excellent food, lots of amenities, awesome location! "

"it's incredible place to stay. "