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"Very helpful cheerful staff Prompt service Great ambience"

"Staff at restaurant was untrained. They don't know what to serve at what time and moreover they lack basic servicing & communication skills. General Manager of the property doesn't have a courtesy to meet and address guests grievances and look at service deficiency."

"clean room, nice welcome, cooperative staff"

"Hotel is very close to Nishat garden. Good comfortable rooms. Amazing staff and food. "

"Just quick 1 night stay at the property, which is quite nice, close the Polo Shopping street which was easy to walk to.. older property but was well maintained, only issue was a little confusion about the extra beds which we had booked for but was asked to pay for in the night when requesting the beds. "

"Excellent staff! Comfortable stay"

"It was a well round exp!"

"Very bad experience at this property the food quality and service is extremely poor the staff behaviour is not good aswell won’t come here anymore "

"Amazing & Comfortable stay, hospitality was amazing, clean and hygienic room, breakfast was delicious. "

"Excellent room, service. Great food in the resturant. Great location"

"Staff was amazing. Good location and great overall experience "

"Food, service and the rooms were great. We had a wonderful experience…Just the hot water shower and one of the room heaters was not working."

"Budget hotel, as per hotels.com photos & actually different, Breakfast ok but hotel owner very nice & fully helpful, "

"Gr8 hotel with lovely staff"

"A very romantic place on the lake Dal, very friendly and accomodating houseboat owner and boat driver, definitely recommendable, I would go there for a second time!"