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"It was a lovely stay. The food was delicious and had a lot of varieties. The staff was friendly and helpful. "

"Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again. 🌟🌟🌟🌟🌟"

"All facilities excellent Only suggestions Liquid soap in bathroom instead of bars of soap Bath could do with grab bars or a bath mat Otherwise a beautiful location with stunning views "

"Nice place, good service. Not many sun loungers at the pool. Sad to hear that the leftovers from the buffet are thrown out and not given to the ones in need. Try to reduce food waste, and at the same time do something good for the ones without much."

"Large, modern and well equipped room with beautiful views over the city and a small balcony. The restaurant and bar area is very pleasant, on the rooftop with great views. Food is a little hit and miss. Just worth noting that prices on the menu don’t include taxes. When these are included, this, together with service, adds a third to the bill. This is really misleading and could be easily fixed. Excellent value overall though. "

"We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort."

"Staff were super. They helped us arrange transportation and gave us options that were favourable to us over the hotel profiting. "

"Confortable bed, welcoming staff, in the centre of the city but quiet. Restaurant has good breakfast, pool area is very small, it wont fit more than 4 or 5 people at a time. Good hotel to explore Kandy."

"Tranquil Luxury with Outstanding Service at Theva Residency Our stay at Theva Residency was truly a memorable experience. From the moment we arrived, the staff went above and beyond to ensure every detail of our visit was taken care of — starting with helping us find a secure parking space, which was greatly appreciated. The hospitality extended into every corner of the property. The team preparing our meals was attentive and clearly took pride in their work, creating an exceptional Sri Lankan breakfast that showcased local flavors beautifully. We also enjoyed the dinner option, which was well-prepared and satisfying. Every request we had was met with a smile and genuine willingness to help. Our room was spacious, clean, and had breathtaking views overlooking Kandy — a perfect spot to unwind. The addition of a private hot tub was an unexpected luxury that added to the relaxing atmosphere. The lush gardens surrounding the property made the entire place feel peaceful and inviting. It was the ideal setting to slow down and enjoy the natural beauty of the area. We would absolutely recommend Theva Residency to anyone visiting Kandy. It’s a wonderful blend of warm hospitality, modern comfort, and natural serenity. "