Cari Hotel di Batu Ampar

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."

"Aircond not cold"

"The staff is very helpful. The breakfasts food quality and selection is also excellent. Location is pretty convenient; food is easily accessible and easy to get to from the airport by bus. The only thing that can be improved is the exercise room"

"Clean, convenient and comfortable. Perfect."

"Nice location and clean and spacious room. Only thing negative is the sounds coming from the external walls or ceiling every night. I noticed this everytime I stay in this hotel. For the faint hearted will think is haunted"

"Batam Grand Mall right next to the hotel. Staffs at the hotel were all very friendly."

"Very nice.. "

"Room is clean. Aircon and heater are working well"

"Ok"

"Staff were friendly and helpful!"