Banjul Beach Resorts

"The hotel was lovely, the staff were friendly and welcoming. Stand out staff, were Michael at the bar, Ibrahim at the pool and Haruna on security, all of them went above and beyond. I would stay again. "

"This was the worst hotel in gambia. It started with the fee to check in early $1500 dalasi (no one can control when their flights come in) you should be able to check in early if the hotel is not full and your guys were definitely not full the 3 weeks that I stayed. We got to our room and the toilet wouldn't flush and we had no AC. After traveling I couldn't even stand in the room because I couldn't breathe. I went to reception and they were going to charge $1000 dalasi a day which would have been well over $20,000 dalasi for AC. There is no tea kettle, coffee or anything for your guests. EVERYTHING is a charge, so even though it's cheap all the extra fees add up to the stay being very expensive. The blankets and pillows are stained.blankets are rough from over usage. The "free" breakfast is a joke, offering only a limited amount and once food is complete they do not refill it. The gambian workers are expected to do mutiple jobs for very little pay. The grounds are horrible and everything is dying and there are no flowers.You should be ashamed of yourselves for allowing the corruption inside the hotel. You use old photos from the past to advertise on your website which does not truly let a guest know what they are getting into.I have never seen a hotel like this before. This should be a 1 star hotel for all the things you don't offer. I will post reviews everywhere I know so that someone can take their hard earned money to another hotel that treats their guests better."

"Breakfast was fresh and delicious. Pool was very nice. Ocean was even better."

"Excellent Service and Great Place to "

"The hotwl is in the middle of renovation. The new rooms are good, hotel was quiet. Lovely stay as usual. "

"Yes."

"At times when you go down at the restaurant for dinner my choices of food are not there. Rooms are clean Staff are excellent Bar: limited choice Metzy hotel is business friendly "

"Yes, the pool is nice the staff were helpful and accommodating. I will be returning again hopefully soon. Look no where is perfect, if you want perfection then stay home. While here, i felt safe and welcomed. We had a shared bathroom but i never felt rushed. The TV works but limited channels but you have access to wifi so bring your own tablet. Sometimes the lights go out but they have a generator. There is a small store next door to purchase water. The neighborhood is friendly i never felt alone or lonely as a solo traveler. The rooms are clean enough. i noticed some of the walls and ceiling fans should be wiped or cleaned, again if you want perfection stay home. All and all i had an enjoyable time and felt protected and welcomed. Yes, i recommend this guest house it was cozy and surrounded by lush trees, fruit trees and a lovely neighborhood cat, that i fell in love with. I will miss, sounds of the wind blowing through the trees on cool nights and the sounds of birds singing. "

"A 5-star hotel with a 2-star overbooking issue. (Note: many guests were faced with the same problem we had.) We arrived at Kombo Beach Hotel at 2 am on a Saturday night with our two children, tired from the late night flight, but eagerly awaiting the superior room we booked for a week's stay months in advance, only to be told that there was no room for us. Imagine, landing in a new country in the middle of the night, to be told that the room you paid for was not available and that there were NO OTHER ROOMS IN THE HOTEL FOR YOU AND YOUR FAMILY!!! The front desk staff then explained to us that they would put us in a neighbouring hotel overnight and that we could speak to the manager the next day at 10 am. We were not satisfied with this but had no choice as we were effectively homeless and so we relunctantly took this option. After walking a few meters down the road to a neighbouring hotel, arrangements were made, and we were checked in and lead to the room in this new hotel. Imagine our surprise that, after booking a superior room at Kombo Beach, the room were put in to stay had no wifi, no TV, full of mosquitoes and a rickety bunk bed that my children could not even safely sleep in!!! We coped over night thanks to our resilience and mosquito spray and went back the next day to speak the manager, who then told us to come back later on in the day. This unfortunately did not change anything as apparently the room we had booked was given to someone else."