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Ulasan tentang Aqua Soleil Hotel & Mineral Water Spa

3 out of 5
Aqua Soleil Hotel & Mineral Water Spa
14500 Palm Drive, Desert Hot Springs, CA

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 751 daripada 1588 ulasan" "
Penilaian 8 - Baik. 442 daripada 1588 ulasan" "
Penilaian 6 - Boleh diterima. 212 daripada 1588 ulasan" "
Penilaian 4 - Lemah. 92 daripada 1588 ulasan" "
Penilaian 2 - Teruk. 91 daripada 1588 ulasan" "

8.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Jordan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This place is a gem and was so relaxing. It is quiet but also centrally located to the rest of the Coachella Valley and Joshua Tree for anyone looking to explore the area! We will def. Be staying here again!
Menginap 1 malam pada Mei 2024

2/10 Teruk

Patti

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This property was so bad we left without staying. From our arrival with staff members behaving inappropriately at the desk, to our room door not shutting securly and light coming in around the entire casing, it was dreadful. The facility was completely unsafe with the public able to access entry at multiple areas without a key, it was run down and third worldly. Signs that read- ALARM WILL SOUND, at exit doors and staff telling us to disregard it. Shabby rattan furniture from what looked like a garage sale was the lobby decor, and the room was furnished with items that looked from the thrift store. Weeds growing knee high in the surrouning lots, and staff members telling us it was ok to park in areas with posted signs that read- TOW AWAY ZONE. We felt extremely unsafe and after full inspection of this place, we packed out bags back up and left. The online website is very misleading.
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Isashei M

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We love coming to Aqua
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Sang

Mengembara bersama keluarga
Sukakan: Kebersihan
Carpet is so dirty. Smells bad. I am not happy
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Olivia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was a great stay. The staff was amazing the pool was heated and a great time. Very relaxing!
Menginap 1 malam pada Mei 2024

2/10 Teruk

Marie

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This property is deceitful. The photos on line are not reflective of the property. When we turned off the freeway, something seemed amiss. When we entered the parking lot I knew I couldn’t stay here. The front desk was messy and the staff was mopping God knows what from the floor. The pool area looks like a trailer park. I have no idea where the spa facilities could be. We entered the room only to find another hotel. I didn’t even sit on the bed. Oh, and the room had an awful stench. This place is nothing but a low budget motel with no upgrades. Don’t waste your money like I did.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Nadine

Excellent for the price.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Olivia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is really cute!
Menginap 1 malam pada Mei 2024

8/10 Baik

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great for the price. Budget motel, clean and safe.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

Ashley

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

OCTAVIO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024

8/10 Baik

Olga

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet and nice property. Wonderful pool and jaccuzi
Menginap 3 malam pada Mei 2024

6/10 Boleh diterima

Cynthia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
The mineral water pool is amazing! Loved that they had both an indoor and outdoor hot tub.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Rosina

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I have stay her for a few years now back when the restaurant was open and I wish they have it back to open I do feel like the rooms need some love and the beds need to be updated
Menginap 1 malam pada Mei 2024

8/10 Baik

Debi E

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything was very nice, I was a little disappointed in our room. It was rather plain from the pictures that I saw online. It was nice to have a patio , although it looked over a desert and the main traffic on road on the side we were on. But once we closed the sliding glass door, it was very very quiet, I think that having no microwave was a little inconvenient as they do not serve breakfast here, but the bed was comfortable and we slept great!
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

William

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Krista

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

2/10 Teruk

Amy

Absolutely worst hotel stay I have ever experienced, and we travel a lot!!! Check in went good, until we came back from the pool 3 hours after checking in, and our keys were no longer working. After spending a half an hour with the front desk trying to figure out why, they realized they had us as squatters, and blocked our room keys from working. The next morning we were getting dressed and housekeeping walk into our room, without so much as a knock. Im standing there not clothed. She shuts the door and stands outside while I get dressed, then google translates that the room is supposed to be unoccupied and we are not supposed to be in there. I proceed to go to the front desk where I was told by the manager that she had once again disabled our room keys because we shouldn't be there, and the room is showing that it should be occupied. Not only did I do the pre check in sent by the hotel, 3 other employees who checked us in couldn't get it right! I highly suggest staying away from this place unless you enjoy spending most of your trip tryingvto figure out why you can not acess your room, and enjoy staff just walking in seeing you without clothes on.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was very friendly and helpful, rooms were nice and clean. Restaurant close by hotel.
Menginap 1 malam pada Mei 2024

2/10 Teruk

Zsa

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel was not as described. Only has lamps as lights and stained chair. Expedia was calling the property but they were on hold for so long. Dirty room.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

mike

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was awesome, such a fun place to stay, rooms were great. Pool was the best part, it’s warm and super clean. This is our new place to stay when we visit our son at 29 Palms, THANK YOU for a great stay
Menginap 2 malam pada Mei 2024

8/10 Baik

Angel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
No soap in bathroom
Menginap 1 malam pada Mei 2024

8/10 Baik

Michael

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice Motel with mineral water pools, new renovations looks very nice
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Jonathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
…
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Adrienne

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean, nice, great price
Menginap 1 malam pada Mei 2024

8/10 Baik

Colleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

4/10 Lemah

Deborah

Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
It stated it was a 4 star and that was what I expected. The room I was given was poorly furnished and just cheaply decorated like a 1 star hotel. They have 4 star rooms but not for those booking with Expedia
Menginap 2 malam pada Mei 2024

4/10 Lemah

Daniel

Mengembara bersama pasangan
Tidak sukakan: Keadaan hartanah & kemudahan
Website pictures and description did not match up. Expecting a “Mineral Springs Spa” vibe. Instead it’s a low budget motel vibe. Upon entering the lobby, we were greeted with a heavy/harsh cleaning solutions smell. Nothing appealing about the lobby seating area. Front desk, attendance were amicable. Elevator was dingy and had old/gross feel. Pool Courtyard is unattractive. No umbrellas out. Lounge chairs looked as though we might fall thru at any minute. Lots of painted concrete, couple palm tree trunks, dirt patches, and low grade fake grass. Ok on cleanliness, just stark and unattractive. Pool water was dirty with palm tree pieces on bottom. Indoor Jacuzzi felt like a low class public pool because the chlorine fumes were SOOO STRONG. No“mineral spa” vibe. Room did not match the pictures shown. Reasonably clean, just many signs of cheap, run down and low class. Bedsheets were tucked, but looked like a kid made it. Desk table was old, beat up, with wood stain was wearing off. No closet, only shelf and metal pipes for clothes. One window = next to bed by swamp cooler. Window/door look onto sidewalk/deck, so people walk 3’ from your space/window/bed. Shower tile job was updated. Explains why they highlighted in photos, but neglected to show full bathroom. While off heavy jacuzzie chlorine, found broken soap and shampoo dispensers. And the door in our room did not seal. Could see light and air gap all the way around (1/2” gap under = easiy bug / rodent entry). We left.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Bei

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pools great
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Natalieanna

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was nicely renovated and modern. The area was very windy and not a walkable location however. Must be prepared to drive to nearby stores. There are also limited options for restaurants that aren’t fast food. Otherwise, the beds were comfortable and facilities clean.
Menginap 2 malam pada Mei 2024

8/10 Baik

Pedro, Mission Hills

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were superb. Checkin and checkout went very smooth. The facilities are a bit dated and there is no cafeteria on site. The water was excellent, maintenance of the pool and jacuzzi, excellent. My friends and I relaxed and enjoyed our stay. Did I mention that the staff were superb?
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Monica

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan
Loved this place
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Kandy

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very convenient, great staff, reasonably priced
Menginap 1 malam pada Mei 2024

8/10 Baik

Ugo, Chicago

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff. Very windy. Very clean. Area is not Palm Springs but it’s ok. If you want to some entertainment you’ll have to go to PS.
Menginap 1 malam pada Mei 2024

4/10 Lemah

Yolande

Mengembara bersama haiwan kesayangan
I booked this hotel because it was pet friendly. When I got to the hotel with my cat to check in they said it was a dog only resort. So beware booking through anywhere but directly from them as it all says “pet friendly” not dogs “only”.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Jhana

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I love the room whit hot tub an the room is very nice and clean
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Katelyn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Every staff member was so nice and helpful! Felt like our second home. Rooms are fantastic! We called the front desk for makeup remover and towels and we got them within 15 min!! Great experience!
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Vanessa

Menginap 1 malam pada Apr 2024

8/10 Baik

Cristina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Rickk

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

ANNA, Laguna Beach

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Loved the suite w private jacuzzi
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Andrea

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great place!
Menginap 1 malam pada Apr 2024

6/10 Boleh diterima

Luiza, north hollywood

Sukakan: Kebersihan
Menginap 2 malam pada Apr 2024

8/10 Baik

Nadia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Easy checkin
Menginap 4 malam pada Apr 2024

6/10 Boleh diterima

Cynthia

Mengembara bersama keluarga
Tidak sukakan: Kemudahan
Not much. The carpet in my room was old & gross. There was a used, refurbished television cupboard in the room that was supposed to be a closet. It was very basic. I checked for bed bugs. None. The pool was nice, but couldn’t use it because of 50 mile an hour gusts of wind.
Menginap 1 malam pada Apr 2024

8/10 Baik

jeff

Sukakan: Kebersihan, kakitangan & perkhidmatan
The rooms are dated.
Menginap 1 malam pada Apr 2024

6/10 Boleh diterima

Roni, Wakerley

Mengembara bersama pasangan
Just the location.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Manager pada 25 Apr 2024
Thank you for your stay. We appreciate your feedback!

8/10 Baik

Debbie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was a very nice and relaxing stay. Just one small complaint, there's no microwave in the room to heat up leftovers. Otherwise, all good!!
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Manager pada 24 Apr 2024
Thank you for your stay. We appreciate your feedback!

10/10 Cemerlang

Donna

Mengembara bersama haiwan kesayangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice stay. Very clean. Staff was super kind. Loved the jacuzzi.
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Manager pada 24 Apr 2024
Thank you for your stay. We appreciate your feedback!

8/10 Baik

Javier

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very friendly staff and clean. It’s nicely decorated and has plenty of parking. Overall very comfortable!
Menginap 3 malam pada Apr 2024
Respons daripada Front Desk Manager pada 24 Apr 2024
Thank you for your stay. We appreciate your feedback!