2/10 Teruk
Allen W
Mengembara bersama keluarga
2 Nov 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The night manager, Tomas, was very courteous, and as helpful as he could be within his means. The breakfast attendant brought a cup of freshly brewed coffee to our table when the urn had run out of coffee. So the human interactions were good.
Nothing else was acceptable.
We got a suite (Rm 133) with 2 bedrooms and a pull-out bed in the living room. The rooms were smelly. One of beds was saggy. You could feel every spring in the stained pull-out mattress. One of the bedrooms(with the better mattress) had a single functional bedside lamp. The overhead lights did not work and the other side of the bed did not have a lamp.They should not be advertising that suite as sufficient for 5 people.
The vinyl on the cabinets were coming unstuck. The bath tub drain stopper was tricky and require quite a bit of fiddling to get it to drain. No hooks or towel rails in the bathroom. Just one mirror over the sink, no full-length mirrors anywhere. The carpet was held together with duct tapes and the sheer curtains were ripped.
The breakfast was adequate. The saving grace was oatmeal with a good selection of toppings. But the furniture in the dining area and the lobby were in very bad condtion with cracking plether.
The hotel needs a thorough revamp. We have stayed at better motels for half the price. I guess we learnt that there are some establishments that do not live up to the Marriott name.
Allen W
Menginap 2 malam pada Okt 2025
