Room, 1 Katil Raja (King), Non Smoking (Study with Chaise) | Peralatan tempat tidur premium, tilam berlapik, peti besi dalam bilik
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Ulasan tentang Hampton Inn Des Moines-Airport

2.5 out of 5
Hampton Inn Des Moines-Airport
5001 Fleur Dr, Des Moines, IA

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 499 daripada 1002 ulasan" "
Penilaian 8 - Baik. 300 daripada 1002 ulasan" "
Penilaian 6 - Boleh diterima. 122 daripada 1002 ulasan" "
Penilaian 4 - Lemah. 57 daripada 1002 ulasan" "
Penilaian 2 - Teruk. 24 daripada 1002 ulasan" "

8.8/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Kathleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My stay was wonderful. Clean room, very welcoming and helpful staff. And the offering of airport shuttle was fabulous.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Kathleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property was clean, safe and within distance of a fabulous park. Staff was friendly and very welcoming.
Menginap 1 malam pada Mei 2024

2/10 Teruk

Amy

Mengembara bersama pasangan
Tidak sukakan: Kebersihan
Worst of all was the bed! It was like sleeping on a board with a little bit of foam. We woke up so sore with very little sleep. The tub was filthy. The floors and furniture were stained. The drapes had holes in them. The room was really cramped. We expected more from a Hampton. The front desk had a “most improved award” displayed, and it makes me wonder just how much worse it was before this. Was not informed about when breakfast was, had to call the front desk and ask. The dining area floor wasn’t very clean. The breakfast was good though. We were right by the elevator, and since there was a large space under the door, we heard people walking around and using the elevator till very late at night. That really sucked since we had to wake up at 5. I’m mentioning this again, but the bed was absolutely awful! I’ve stayed at a lot of Hampton hotels, and they just seem to be going downhill. I would never stay at this particular one again just because the bed was so hard.
Menginap 1 malam pada Mei 2024

8/10 Baik

Jennifer, des moines

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

8/10 Baik

Laurie

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was so nice and friendly check in was quick and easy. The AC in our room wasn't working and someone came up immediately with keys to a new room. Room and bathroom were small and the floors weren't the cleanest but overall there weren't any problems and I would probably stay there again.
Menginap 1 malam pada Mei 2024
Respons daripada Management pada 24 Mei 2024
Dear Laurie, thank you for choosing our hotel.

8/10 Baik

Janey

Very nice staff! Room comfy and nice. Sink has cracks but no leaks. Some of lobby furniture outdated and worn. Nice food area but only had coffee as we left before 6 AM.
Menginap 1 malam pada Mei 2024
Respons daripada Management pada 22 Mei 2024
Dear Janey, thank you for choosing our hotel.

10/10 Cemerlang

EMILY

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Always love checking in here for a quick night before travel!! Quiet, clean and convenient. This is probably my sixth stay here!
Menginap 1 malam pada Mei 2024
Respons daripada Management pada 15 Mei 2024
Dear Emily, happy to hear you enjoyed your time with us. Cheers!

10/10 Cemerlang

Darren

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Management pada 15 Mei 2024
Dear Darren, happy to hear you enjoyed your time with us. Cheers!

10/10 Cemerlang

Shirlisa

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I liked everything about my stay. No complaints.
Menginap 2 malam pada Apr 2024
Respons daripada Management pada 15 Mei 2024
Dear Sharlisa, happy to hear you enjoyed your time with us. Cheers!

10/10 Cemerlang

Travis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice, clean, easy transition at counter.
Menginap 1 malam pada Mei 2024
Respons daripada Management pada 15 Mei 2024
Dear Travis, happy to hear you enjoyed your time with us. Cheers!

10/10 Cemerlang

Charles

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice
Menginap 1 malam pada Mei 2024
Respons daripada Management pada 15 Mei 2024
Dear Charles, happy to hear you enjoyed your time with us. Cheers!

8/10 Baik

LeeAnn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Rooms were clean not enough power outlets for people with phones and cpap machines or room on nightstand
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 8 Mei 2024
Dear LeeAnn, thank you for choosing our hotel

8/10 Baik

Jan

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Always like to stay here the night before an early flight.
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 8 Mei 2024
Dear Jan, thank you for choosing our hotel.

10/10 Cemerlang

lealand

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was large and extra clean. The staff was ready for us and took no time to check in.
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 8 Mei 2024
Dear Lealand, happy to hear you enjoyed your stay.

8/10 Baik

Alissa

Mengembara bersama pasangan
Sukakan: Kebersihan
The cookies were the best part of the stay!
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 23 Apr 2024
Dear Alissa, happy to hear you enjoyed our cookies!

4/10 Lemah

Marietta

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Was put in a room across from the ice machine and near the elevators after I told the clerk we had an early departure. It was SO loud. Very disappointed.
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 23 Apr 2024
Dear Maietta, sorry about the loud ice machine, we will address the issue

10/10 Cemerlang

Tom

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Disappointed that I was charged $50 for parking to fly.
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 19 Apr 2024
Dear Tom, thanks you for choosing our hotel. Our "Stay Park N Fly" is much more economical than any other option.

8/10 Baik

JULIE

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good one night stay. No issues.
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 17 Apr 2024
Dear Julie, happy you enjoyed your stay.

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay, would stay again
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 17 Apr 2024
Dear David, happy you enjoyed your stay.

10/10 Cemerlang

Haley

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This is my go-to hotel for coming to Des Moines for work. It has really nice rooms with great amenities. The hotel staff are wonderful and run a tight ship.
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 17 Apr 2024
Dear Haley, happy you enjoyed your stay. Hope to see you again soon.

10/10 Cemerlang

Alexandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excelente opción!
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 8 Mei 2024
Dear Alexandra, happy to hear you enjoyed your stay.

8/10 Baik

Chris, Greenville

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 3 malam pada Mac 2024
Respons daripada Management pada 17 Apr 2024
Dear Chris, happy you enjoyed your stay.

10/10 Cemerlang

John, Bellevue

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fast check in and easy to walk to places. Fast shuttles to airport.
Menginap 2 malam pada Apr 2024
Respons daripada Management pada 17 Apr 2024
Dear John, happy we pleased you!

10/10 Cemerlang

Randall, Omaha

Menginap 1 malam pada Apr 2024
Respons daripada Management pada 8 Mei 2024
Dear Randall, happy to hear you enjoyed your stay.

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff
Menginap 1 malam pada Apr 2024
Respons daripada Management pada 9 Apr 2024
Dear Robert, happy to hear you enjoyed your time with us.

10/10 Cemerlang

Alekanny

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
😉
Menginap 1 malam pada Mac 2024
Respons daripada Management pada 3 Apr 2024
Dear Alekanny, happy to hear you enjoyed your stay with us.

6/10 Boleh diterima

Sue, Tama

Mengembara bersama keluarga
Sukakan: Kebersihan
Spent a quick night before a flight out. Was given incorrect info on the parking price which was frustrating. Property was ok- could use an update. Was quiet and clean.
Menginap 1 malam pada Mac 2024
Respons daripada Management pada 3 Apr 2024
Dear Sue, thank you for choosing our hotel.

10/10 Cemerlang

Jennifer

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff and facilities were great!
Menginap 3 malam pada Mac 2024
Respons daripada Management pada 3 Apr 2024
Dear Jennifer, happy to hear you enjoyed your stay with us.

6/10 Boleh diterima

monty, Indianola

Close to airport with early morning shuttle
Menginap 1 malam pada Mac 2024
Respons daripada Management pada 27 Mac 2024
Dear Monty, thank you for choosing our hotel.

6/10 Boleh diterima

Iki

Pengembara perniagaan
Sukakan: Kemudahan
周りに店も多く、部屋も綺麗でした。
Menginap 2 malam pada Mac 2024
Respons daripada Management pada 27 Mac 2024
Dear Iki, thank you for choosing our hotel.

6/10 Boleh diterima

Carlos

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
The front desk lady wasnt very helpful and friendly.
Menginap 1 malam pada Mac 2024
Respons daripada Management pada 17 Mac 2024
Dear Carlo, thank you for your feedback.

6/10 Boleh diterima

brandy

Mengembara bersama keluarga
Tidak sukakan: Keadaan hartanah & kemudahan
Not very clean
Menginap 3 malam pada Mac 2024
Respons daripada Management pada 17 Mac 2024
Dear Brandy, thank you for sharing. We will address the matter immediately.

2/10 Teruk

Michael

Menginap 1 malam pada Mac 2024
Respons daripada Management pada 3 Apr 2024
Dear Michael, sorry to hear you did not appear to enjoy your stay with ud.

10/10 Cemerlang

Bruce

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great experience
Menginap 1 malam pada Mac 2024
Respons daripada Management pada 17 Mac 2024
Dear Bruce, happy to hear you enjoyed your stay with us.

6/10 Boleh diterima

Lena, Onawa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The staff was very kind and helpful. The room was clean. The facilities seemed a little dark and dated, but we still had a nice stay.
Menginap 1 malam pada Mac 2024
Respons daripada Management pada 6 Mac 2024
Dear Lena, thank you for choosing our hotel. WE hope to see you again.

10/10 Cemerlang

Sharon

Menginap 1 malam pada Mac 2024
Respons daripada Management pada 27 Mac 2024
Dear Sharon, happy to hear you enjoyed your stay with us .

2/10 Teruk

Clinton

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The outside parking area is very sketchy. After getting our room keys, we started walking down the hallway and metn2 prostitutes. The hallways were dirty and narrow. The maintenance man needsnto figure out how to patch up the holes, scuffs, and scratches on the wall. The carpet in the room was dirty and had a seam that was torn. The pictures for sure show a polished turd. The front desk lady actually made a comment about the cost of the room being high due to supply and demand. I am not sure why anyone would ever stay here. I would never suggest staying in this dump to anyone.
Respons daripada Management pada 17 Mac 2024
Please contact the property Manager

4/10 Lemah

Cory

Beds were awful!
Menginap 1 malam pada Feb 2024
Respons daripada Chris Phillips Regional GM pada 7 Mac 2024
Hi Cory,We apologize for the bed you had in your room. If you could reach out to the hotel we can figure out which bed we need to replace. Thank you.

10/10 Cemerlang

Roberto, Trujillo Alto

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved my stay, very clean and safe!
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 27 Feb 2024
Dear Roberto, happy to hear you enjoyed your stay with us.

10/10 Cemerlang

Richard

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room, exercise room, food and over all nice clean friendly. The only thing that upset me was it said pool but didn't specify where it was 🤔
Menginap 2 malam pada Feb 2024
Respons daripada Management pada 27 Feb 2024
Dear Richard, happy to hear you enjoyed your stay with us. The pool is situated outside and not open until May.

8/10 Baik

Brian

All good
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 27 Feb 2024
Dear Brian, thank you for choosing our hotel. Happy to hear you enjoyed your stay with us.

8/10 Baik

John

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
The hotel was nice, but I've stayed at a lot nicer and a lot cleaner Hampton Inn hotels.
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 20 Feb 2024
Dear John, thank you for choosing our hotel. We hope to see you again.

6/10 Boleh diterima

Leadia

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Not here for the party
We are off to a bad start when the parking lot was absolutely jampacked, and there was not a single place for our car. Once inside, there was a Roccus party going on in the very small lobby. It was almost midnight. Apparently there was a large group staying at the hotel. We didn’t escape the party once we got to our room on the third floor. There were loud people roaming the hallways and partying from room to room. Once in our room, we used the toilet once, and it promptly clogged. The front desk person couldn’t access the plunger so we had to wait until the housekeeping person got back from driving the airport shuttle. I dropped something off the nightstand, and when I went to go pick it up between the bed and the nightstand, I found wrappers from the snacks of the previous guests. We’ve been here for 15 minutes and I’m already regretting it.
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 18 Feb 2024
Dear Leadia, we apologize for the inconveniences you experienced. We will address the issues immediately..

10/10 Cemerlang

Joy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Hotel
My stay started out with a lovely shuttle bus driver who picked me up from the airport. The staff were very friendly and offered information on meals and offered to take me to a close restaurant. The room was clean and the bed was very comfortable. Breakfast was average, but hot and tasty. I'll be making several trips to Des Moines this year and will stay again at this Hampton!
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 18 Feb 2024
Dear Joy, happy to hear you enjoyed your stay with us.

8/10 Baik

Patrick

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Staff is nice. Super close to the airport
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 18 Feb 2024
Dear Parick, happy to hear you enjoyed your stay with us.

10/10 Cemerlang

Jan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 18 Feb 2024
Dear Jan, happy to her you enjoyed your stay with us.

10/10 Cemerlang

Charles

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 14 Feb 2024
Dear Charles, thank you for choosing our hotel. Happy to hear you enjoyed your time with us.

6/10 Boleh diterima

ANGELA

Mengembara bersama pasangan
The added cost for the park and fly is excessive the noise of the motel all hours was very loud on a Thursday night
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 14 Feb 2024
Dear Angela, sorry the noise from our neighbors was an issue. We will speak with them. Our cost of Park N Fly is the most reasonable in the market.

10/10 Cemerlang

Stephanie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Front desk was amazing. Especially barb she was a literal life saver when it came to a booking mistake and she was able to make it work and took care of us! Thank you barb!!!
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 10 Feb 2024
Dear Stephanie, happy to hear Barb saved the day. We appreciate her also!

10/10 Cemerlang

KENNETH

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Management pada 10 Feb 2024
Dear Kenneth, thank you for chosing our hotel. Happy to hear you enjoyed your stay with us.