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"Stayed with family. Overall, nice place to stay for few days. "

"The first room we had, reeked of cigarette smoke that was embedded in the room and had plastic wrap over the smoke detector (whole hotel is “non-smoking”. Also, the bathtub wa sin rough shape in that room. The carpet was “sticky” and the hallway to the whole 4 th floor was smelly. Complained to desk the next morning and was moved to exact room on the floor below very quickly and they were very nice about it. Although the second room did’nt smell like smoke, it still had a smell to it that wasn’t “clean”. Hotels shouldn’t have carpet…the breakfast is lacking any kind of protein and we decided to get breakfast elsewhere, they do have a waffle maker. This is the 3rd time we have stayed at this exact hotel, the first two times are the reason we came back. The rooms were clean then with no issues. We visit Winchester frequently as our son goes to school there, will probably choose other hotels that we have stayed in there over this one due to this stay. "

"Checked in and went to room. Came back down in 10 min to use the pool and it was closed for maintenance. We specifically booked here to use pool and have a breakfast provided. Went to front desk and was told because we went to the room and cleaning staff went home for the day, she could not refund us for the night so we could find somewhere else with working amenities. So we stayed but received no compensation. Not how I think it should have been handled. "

"room was spacious. bed was comfortable, however had a dip in the mattress. Needs to be swapped out with new one. bathroom was awesome, shower pressure was the best. also the tub should have a slip mat when soap or shampoo get on the bottom of the tub it is a hazard "

"The spa services are excellent. There was a mishap with the room reservation and I was put in a handicap room. "

"This property was sketchy. Old outdated, broken down it seemed.."

"The parking lot was very well lit and safe."

"It felt a little run down. But suited my purposes and since I had a dog (that I paid extra for) I got a room right next to the outdoors and that was nice. "

"Air handler was so loud it was unusable. In fact, you can hear other room’s air handlers from your room. Was put in a room above the outdoor bar seating and had to deal with so-called grownups drinking and being loud into the early morning hours. You can literally hear every noise in your room as if the walls were paper thin. 2 of the 3 mornings there was no hot water for showers and the breakfast was less than average at best. Finally, be careful you don’t hit the furniture when opening and closing the blinds and watch your shins when moving about the cramped room especially going from the bed to the bath. Would not stay there again. "