Hotels in Deep Creek South, Chesapeake

"Room was clean and comfortable. Towels are pretty flimsy. They need to be replaced. Bath tile could use a little bleach to whiten up the caulk in some areas. Otherwise, the place as clean. They even mopped the floors before we checked in."

"Great customer service"

"Hot tub and pool closed. Tried to give our room away after we checked in. Maintenance on room was sad. Breakfast was nice,hotel in general was nice"

"Super friendly, efficient desk agents, receptive, thorough housecleaning staff & perfect location."

"So to be fair this hotel has thw potential to be amazing. Location is right off the water but my rooms view was definitely obscured by a condo property although it was listed as having a "view". The property was clean and room was a nice size .. But trying to get service or communicate concerns was very hard. There's ni way to reach the front desk..even on the in room phones. It would ring and then hang up but when I went downstairs it was niy crowded or busy. They overcharged me for both valet and self parking on my first day and ive called multiple times trying to reach someone to help me but it would ring..put me in a queue for several minutes and then it would pick up and disconnect the call. While I was there I asked for my car qnd then waited outside for over 10 minutes without seeing my valet. When I went inside he apologized saying his phone had died so he did not see my request. He hastily went to retrieve my vehicle but 6his was just another frustrating thing to manage. The mini refrigerator had a plate screwed in that kept you from putting anything inside other than a bottle of water so my leftovers could not be refrigerated.. But outside of that it was a beautiful time away. If someone from corporate or the hotel sees this please reach out so I can resolve this charge"

"No indication that pool was closed for maintenance when in town traveling with multiple children for a cheer competition at the convention center next door. Told three different times the pool would reopen, finally opened the night before we checked out at 8 PM with a curfew of 9 PM and a close time of 10 PM. No shampoo in the shampoo bottle in our shower. "

"The room was nice, clean, modern. However…No buffet breakfast. Desk Phone didn’t work in my room. No ice machine on the 8th floor. One hour later (12pm) check out was an extra charge. No bellhop. Not many restaurants in walking distance. Disappointed."

"There charge me extra money in the counter "

"It was fine for a night. "