8/10
As I was checking in, the lady at the counter was on the phone. This lady would just gesture at me. She finally got off the phone and checked me in.
The best thing happened when another lady named Kendra offered to help me with my luggage. Kendra also made me feel welcome and she offered wonderful places to visit during my stay. I had to cut my visit short due to unexpected circumstances and Kendra was extremely helpful.
When I was checking out, the same lady that checked me in was rude and told me I would not receive a refund. She was not professional at all.
I’m thankful for Kendra for helping make my stay nice. Kendra is professional, friendly and a joy to know.
Debra
Menginap 3 malam pada Jun 2025