2/10 Teruk
Tony
28 Jul 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I have reported this establishment to the health department. The hotel and rooms were absolutely disgusting.
None of the rooms had been cleaned. They tried to put us in a room that smelt as if someone died in it. The beddiing, bath, drapes, lampshades and more were filthly with dirt and stains. The lock on the door was broken.
The hotel was in shambles. The juice machine, waffle maker, pool area and lounge restrooms were all out of order. The staff didnt bother to even brew coffee.
To add insult to injury, when we went to the front desk in the morning to get manager info, were we yelled at publicly in front of other guests like children. This is the worst unacceptable experience I have had in 58 years of cross country travel. Expedia needs to omit this establishment from their portfolio.
Bosco Family.
Santa Fe , New Mexico
Tony
Menginap 1 malam pada Jun 2025