Hotel Mesra LGBT di Dana Point

"There was only two towels in the bathroom and tried to get at least two more and was told they were out of clean towels. Also tried to get more sheets and also was told they didn’t have any more."

"Honestly our trip was a let down from start to finish. The front desk staff, Carlos, who checked us in was beyond rude. At the time of check in he asked us if we would rather have a room without power or pay for an upgrade. Our room had expired beverages in the mini bar. When we called in room dining they stated they would have to ask if it was okay to not charge us to bring in-expired items. The dining was most disturbing. At Monarch Beach Club we had multiple hairs mixed into our butter. When...

"Horrible experience. Room was not ready when promised. Hotel has a train running through the back side, which affects all the rooms because you hear the Amtrak going by every 30 minutes and it looks like a homeless in encampment as well very unsafe no air conditioning in the hotel other than the actual rooms. Television did not work. Bathroom had a very bad odor. The pool was very small with no shade to sit around it. The phone lines did not work to call the hotel. The parking structure seems...

"Staff were very helpful and made my stay very comfortable"