2/10 Teruk
Kiara
Mengembara bersama pasangan
1 Okt 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
When we bought the room, we were informed that breakfast was included, however once we got to the hotel, they told us that was no longer applicable due to renovations that were occurring, however, there was no price alteration. We proceeded to the room and after setting our stuff down, we peeled back the sheets of the bed to discover they were dirty and hadn’t been changed out or washed since the last guest. We requested they be changed and they did. Later that night, we proceeded to take showers where we attempted to use the shampoo, body wash, and conditioner that were provided and attached to the wall of the shower. However, upon using them, we quickly realized that there was a foul stench coming from all three containers. Unsure if it was the brand or if the previous resident did something to them, we decided to request them to be changed from the front desk yet they never swapped them out and we had to purchase our own toiletries from Walmart. When we finally got back to the hotel after our outings, we returned well after midnight for some much needed rest. We fell asleep around 2am hoping to get a good quality sleep, but were abruptly awoken at around 8am, if not earlier, by construction from the renovations happening very close to our room. Was a miserable experience to say the least and will not be returning.
Kiara
Menginap 2 malam pada Sep 2025
