4/10 Lemah
Kari
4 Sep 2025
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
I don’t like putting negative comments about a business because this is people’s livelihood and understand that sometimes it’s just uncontrollable. I feel that we arrived at one of those times. The elevator was broken and thankfully they put us on the ground floor…and the gentleman that checked us in was just wonderfully kind..and was a welcome face after arriving late and a very long drive there. The breakfast area was clean and the manager possibly asked if all was good and the woman in charge of that area was just wonderful and that area was just spotless. My husband pointed out dark brown stains all around the toilet and floor the next morning and I asked them to clean it when they got time….and mentioned it to the front desk staff (and showed a picture of it) multiple times and no one ever came to clean it. The key card access to the exterior doors were also broken so we had to go around each time…we did scotch the door but our shoes just couldn’t seem to hold them open.
Kari
Menginap 1 malam pada Ogo 2025
