We had a delightful stay at the Gaylord Texan, made memorable by the incredible hospitality we experienced throughout the resort.
Our check-in with Cristian was smooth and welcoming he took the time to thoughtfully walk us through the resort’s layout and upcoming shows, setting the tone for a great visit. Xander, our bellboy, was extremely courteous and helpful with our luggage.
At Texas Station, hostesses Michelle and Estefania greeted us with warmth, and our server Joanie was truly exceptional: attentive, kind, and quick to fulfill every request. At Zeppole, Savana and Jack provided impeccable service, making our dining experience especially enjoyable.
The Riverwalk Cantina deserves a special mention: Angelica Ramirez prepared a beautiful platter to celebrate a birthday, and Delia, our waitress, was lovely to chat with. Manager Trina was gracious and ensured everything ran smoothly. Stacey at Paradise Springs was another standout she remembered us from the day before and made a wonderful connection that really elevated our experience.
Dinner at Old Hickory Steakhouse was a highlight. Zeke provided top-tier service, and the desserts: especially the green apple financiers and the baked Alaska with vanilla, strawberry, and pistachio ice cream were phenomenal.
Breakfast at the Riverwalk Cantina was good, but the manager’s harsh handling of kids near a superhero appearance felt out of place. A more thoughtful approach would’ve matched the resort’s otherwise excellent hosp
