2/10
Decor is alluring but rooms lack comfort; rude maids do not speak English; unsanitary & inadequate cleaning of room; towels not soft or fluffy; not properly clean. Bathroom vent smelled of glue & phlegm. When tired guests (myself) check in my room should be thoroughly clean & moving to another room should NOT be necessary to get quality accommodation. Basically the hotel is almost comparable to a third world country hotel with indecent maids who do not clean toilets sanitarily;etc.!! I demand this company to refund the entire amount I was charged because of the upsetting discomfort caused which prevents me from being able to conduct my own business matters which are URGENT!! People thruout Plano, tx have been crazy, trashy & abusive to me for no sane reason. I have been made ill by their stupidity & abusiveness!! I am a clean living, decent senior citizen &l ady who should receive better quality service at a reasonable price!
Annel
Menginap 2 malam pada Jul 2025