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"Cute little hotel in walking distance to shops, attractions and restaurants. Love the common areas to interact with other travelers. Only Issue is the size of the room. No space to open your luggage. If they change the layout of the room it will be more spacious. Feels a little cramped. Better push the bed on one side rather than sticking the bed in the middle with Little to no space to walk around the bed. "

"Nice location for walking to sights. Breakfast was good. Bathroom was a little on the small side."

"We LOVED this hotel! Amazing room, friendly and helpful staff, quiet but accessible location."

"Very nice on everything "

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"So great experience with the Hotel residence. Will be back again"

"Great service great location "

"A great place to stay in Bern. The hotel is a few minutes walk from the Rosengarten where you have a wonderful view over the city across the Aare. It is easily accessible from the main train station with a direct bus connection (right now 9A), which takes 6-7 minutes and runs frequently (15-20 minutes cadence on weekends to 4 minute cadence during main business hours in the week). The rooms are comfortable with amodern design. The breakfast has good variety, and the staff is very friendly and helpful. There is one issue though with the Prizehotels that we ran into after checkout. My wife had left her phone on the charging bank in the Lobby, which she noticed when we were already at the train station. We tried to call to alert them and check before I went back, but there is no direct phone connection to the reception of the hotel only to a central facility somewhere, and even they couldn't get anybody on the phone at the hotel."

"The property, the people, the entire staff did a wonderful job. The Swiss people are testament of What good looks like. We never saw a single staff reading their cell phone at any time. The hotel is impeccable. The Swiss much like the Germans and the Austrians should be deployed to Latin America, Asia, and the Caribbean to really show people how to get the job done. We will be coming back to Switzerland again and again because of folks like the staff at the Savoy. Thank you Sub for a wonderful stay. Me and my family enjoyed every minute. You get 10 stars. "