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"Very close to haram excellent breakfast very happy with upgrade breakfast on our last day that was a treat for us . Rooms big and spacious and clean plenty of toiletries supplied . The only issue we had was noise from next room only on our last night we had noisy next door people a dn most of noise was coming from connecting door which was closed but could hear them till late night the hotel needs to make them more sound proof "

"Was just perfect place to stay in Makkah …. Will alweiz come bk .."

"Very good and accommodating "

"Great lodging. A+++"

"Clean rooms, amazing staff and restaurants had wide variety "

"Clean, great staff and very good location and distance from Haram"

"The room and view was amazing. So happy i stayed here. "

"Excellent hotel and great food, was bit early they been kind enough to let me check in early "

"This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service."