Hotel Dekat Cut Bank Lake

"Felt like we couldn’t enjoy the pool as they always had swimming lessons in the pool for children. We had to switch rooms the first night there as it was so hot in our room and the thermostat to turn down the heat wasn’t working. It is quite a busy hotel with only one elevator so waiting to come or go took quite a bit of time."

"Always stay here when staying in St Albert .No other place i would stay the best"

"Staff were very attentive. A couple youth were injured from the slide in the pool. As soon as staff were notified they went to investigate the issue. Breakfast was wonderful. My Daughter loves the Waffles. Room was clean and comfortable This was a Staycation for myself and Daughter as we live in the city."

"Clean room, comfy bed. Food from the lounge was the highlight! I ordered the bacon cheddar burger and it was one of the best burgers I’ve ever had."

"All good"

"Our room was clean and the air conditioning worked great. Staff were helpful and friendly. My only complaint was the bed sheets were a bit scratchy."

"The Sleep Inn is a real gem! Sal, the manager was attentive, friendly and welcoming. Our room was very clean, quiet and peaceful. The motel is set back from the road and backs onto a forested area, so instead of traffic noise, we could open the window, hear the birds and see the trees. Really nice! The location It is also very close to restaurants, grocery stores, etc. We will definitely stay at this lovely family run motel again."

"Very bad neighborhood. Lots of homeless, drug addicts, etc. Area was run down and dirty. Heard a loud gunshot in the middle of the night. Could also hear arguing all hours of the day. Rooms were sort of clean. Finer details like the air conditioner radiator was filled with brown sludgy dust, lots of crumbs and stains of corners and floors. General items like tables, toilet and sheets were fairly clean. Hotel lobby was kept moderately clean. Place overall needs a detailed deep clean. Front desk...

"I would not stay here again. Dirty shower and broken shower, no vending machines as advertised, wifi issues, etc."

"Nice staff!"

"Great location"

"Nice to have a hot tub! Staff were very good!"

"I like the location and the value"

"0"

"Decent option for a cheap stay on Whyte Ave. Nothing fancy but did the trick."

"The bed was lopsided when I went to bed. I think it was the mattress. And no remote in the room when I walked in"

"Toilet did not work properly. Maintenance worker came up and fixed temporarily, but that only worked for 10 minutes. Called again and they gave me a plunger that didn't work. They gave me a 10% discount for my inconvenience for my two days of having to plunge the toilet every time it was flushed and I had to ask for the discount!"

"It’s a large hotel, I liked many things. I liked that the lobby is large and spaced out with seating scattered throughout. The customer service desk staff were great too, super friendly and eager to help. The room we got was 2 queen beds, was also large, it was like it had its own entrance lobby just for your coats and shoes. Everything was super clean, sheets smelled nice and freshly washed, towels too, the bathroom was also squeaky clean. The toiletries provided were great quality too. We...

"A/C gets cold and the bed is soft"